Client Implementation Specialist
4 days ago
Type: Contract
Start Date: ASAP
Duration: Until 01/31/2025
Location: Mason, OH (HYBRID; in-office 2 days per week)
Schedule: Monday-Friday, 8:00am-4:30pm EST (40 work hours per week)
Pay Range: $20 to $24 per hour
Summary: The Client Implementation Specialist will work in a fast-paced, high-volume environment where you will add value to a department that has maintained 99% or higher client satisfaction 13 years in a row for the nation’s fastest growing vision care company. This position could provide a “foot in the door” at a global company that has multiple facets and opportunities for candidates that want to work hard to succeed in multiple roles.
Job Description:
The Client Implementation Specialist is responsible for new and existing client implementations for SMB (Small, Mid-Market Business) clients. The high-volume SMB Implementation model is mainly focused on clients with simple to moderate administrative needs managed through either an automated or manual installation approach.
• Responsible for execution of client implementations including effectively managing project timeline to ensure on-time completion of deliverables and deployment for plan effective date.
• Main client/broker contact during the end-to-end implementation process and as a liaison between key client/broker contacts and cross-functional departments.
• Complies with company's Standards of Administration and processes as defined by functional areas.
• Responsible for meeting deadlines as defined by various functional areas.
• Responsible for providing complete and timely communication and reporting to Manager related to implementations in process, including project status, progress on key deliverables and outstanding issues being worked or potential risks.
• Responsible for data entry and tracking of group implementations using Project Plan tool.
• Effectively communicates details of group implementation to account service owner at completion of implementation.
Required Qualifications:
• Bachelor’s degree -OR- equivalent experience
• 2+ years of experience in Client Operations, Client/Customer Support or Client Implementations
• Experience with high-volume request management
• Strong verbal and written communication skills across functional lines including Sales, Operational teams, and externally with Clients.
• Solid knowledge of Microsoft Word, Excel, Outlook and SAP or other CRM applications
• Works constructively under pressure in higher-volume environment
Preferred Qualifications:
• Ability to learn and adopt new processes quickly and with ease
• Ability to learn and work remotely and autonomously
• Accustomed to working in a high-paced, high-volume environment
• Ability to successfully multi-task and effectively prioritize work
• Strong attention to detail
• Strong written and verbal communication skills
• Medium to Advanced level of expertise with Microsoft Excel
• Proficient with Outlook
• Familiar with Cloud-based applications (i.e. OneDrive)
• Ability to multi-task and perform duties using multiple sources or systems; Data Entry experience preferred
• Ability to clearly articulate findings, issues or concerns requiring resolution
-
Client Implementation Specialist
3 days ago
Mason, Ohio, United States Bernard Nickels & Associates Full timeJob Title: Client Implementation SpecialistWe are seeking a highly skilled Client Implementation Specialist to join our team at Bernard Nickels & Associates. As a key member of our Client Operations department, you will be responsible for delivering exceptional client experiences through effective implementation and onboarding processes.Key...
-
Client Implementation Specialist
4 days ago
Mason, United States Bernard Nickels & Associates Full timeType: ContractStart Date: ASAPDuration: Until 01/31/2025Location: Mason, OH (HYBRID; in-office 2 days per week)Schedule: Monday-Friday, 8:00am-4:30pm EST (40 work hours per week)Pay Range: $20 to $24 per hourSummary: The Client Implementation Specialist will work in a fast-paced, high-volume environment where you will add value to a department that has...
-
Implementation Specialist
6 days ago
Mason, United States RTA US Full timeJob DescriptionAt RTA US, we are seeking a highly skilled Implementation Specialist to join our team. As an Implementation Specialist, you will play a critical role in the successful onboarding of new clients and the management of existing client relationships.Key ResponsibilitiesExecute client implementations, ensuring timely completion of deliverables and...
-
Implementation Specialist
2 weeks ago
Mason, Ohio, United States Bernard Nickels & Associates Full timeJob DescriptionJob Title: Implementation SpecialistJob Summary:The Implementation Specialist is a key member of our team at Bernard Nickels & Associates, responsible for delivering exceptional client experiences through seamless implementation processes.Key Responsibilities:Execute client implementations with precision and attention to detail, ensuring...
-
Implementation Specialist
3 weeks ago
Mason, United States IntelliPro Group Inc. Full timeJob DescriptionJob Title: Implementation SpecialistLocation: Hybrid - 2 days in officePay: $25/Hr.Contract: 4 Months Initially.Job ID: Job Description:The Implementation Specialist is responsible for new and existing client implementations for Small, Mid-Market Business clients. The high-volume SMB Implementation model is mainly focused on clients with...
-
SMB Implementation Specialist
1 week ago
Mason, United States Abacus Service Corporation Full timeDescription/Comment: BACKFILL-we are in need of someone with strong written and communication skills to take on more of a specialist role versus a the support model JOB TITLE: Implementation Specialist Support Brand: Eyemed Background Check/ Panel Drug Screening Location: Mason Hybrid - days in office Duration: // Job Description: The Implementation...
-
Implementation Specialist
3 weeks ago
Mason, United States Bernard Nickels & Associates Full timeType: ContractStart Date: ASAPDuration: Until 01/31/2025Location: Mason, OH (HYBRID position; in-office 2 days per week)Schedule: Monday-Friday, 8:00am-4:30pm EST (40 hours per week)Pay Range: $20 to $24 per hourSummary: This role will provide exposure to a fast-paced, high-volume environment where you will add value to a department that has maintained 99%...
-
Implementation Specialist
3 weeks ago
Mason, United States Bernard Nickels & Associates Full timeType: ContractStart Date: ASAPDuration: Until 01/31/2025Location: Mason, OH (HYBRID position; in-office 2 days per week)Schedule: Monday-Friday, 8:00am-4:30pm EST (40 hours per week)Pay Range: $20 to $24 per hourSummary: This role will provide exposure to a fast-paced, high-volume environment where you will add value to a department that has maintained 99%...
-
Product Implementation Specialist
1 week ago
Mason, United States Myriad Genetics Full timeAbout the RoleWe are seeking a highly skilled Implementation Specialist to join our Service Product Organization at Myriad Genetics. As a key member of our team, you will play a crucial role in the success of our integration implementations for large health system/IDN accounts.Key ResponsibilitiesAct as the primary point of contact for assigned Myriad...
-
Product Implementation Specialist
1 week ago
Mason, United States Myriad Genetics Full timeAbout the RoleWe are seeking a highly skilled Product Implementation Specialist to join our Service Product Organization at Myriad Genetics.This role plays a crucial part in the success of our integration implementations for large health system/IDN accounts.Key ResponsibilitiesAct as the primary point of contact for assigned Myriad implementations, working...
-
Product Implementation Specialist
5 hours ago
Mason, United States Myriad Genetics Full timeJob DescriptionMyriad Genetics is seeking a skilled Implementation Specialist to join our Service Product Organization. This role plays a crucial part in the success of our integration implementations for large health system/IDN accounts.Key ResponsibilitiesAct as the primary point of contact for assigned Myriad implementations, working closely with account...
-
Product Implementation Specialist
1 week ago
Mason, United States Myriad Genetics Full timeAbout Myriad GeneticsMyriad Genetics is a pioneer and leader in genomic research, committed to advancing the science of personalized medicine. We discover, develop, and commercialize molecular genetic tests that determine the risk of developing disease, assess disease progression, and guide treatment decisions in Oncology, Women's Health, and Mental...
-
Product Implementation Specialist
6 days ago
Mason, United States Myriad Genetics Full timeAbout the RoleWe are seeking a highly skilled Product Implementation Specialist to join our Service Product Organization at Myriad Genetics.This role plays a crucial part in the success of our integration implementations for large health system/IDN accounts.Key ResponsibilitiesAct as the primary point of contact for assigned Myriad implementations, working...
-
Travel Nurse RN
2 weeks ago
Mason City, Iowa, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN - ICU SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - ICU Specialist to join their team.Job Summary:We are looking for a highly motivated and experienced Travel Nurse RN - ICU Specialist to provide high-quality patient care in a fast-paced Intensive Care Unit environment. The ideal candidate will have a...
-
Travel Nurse RN
2 weeks ago
Mason City, Iowa, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN - Post Anesthesia Care SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - Post Anesthesia Care Specialist to join their team.Job Summary:We are looking for a dedicated and compassionate Registered Nurse to provide high-quality patient care in a Post Anesthesia Care Unit (PACU) setting. As a Travel Nurse RN -...
-
Travel Nurse RN Specialist
2 weeks ago
Mason City, Iowa, United States HealthEcareers - Client Full timeJob SummaryWe are seeking a highly skilled Travel Nurse RN Specialist to join our team at HealthEcareers - Client. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients in a Skilled Nursing setting.Key ResponsibilitiesProvide high-quality patient care and support to patients in a Skilled Nursing...
-
Client Support Specialist
4 weeks ago
Mason, Ohio, United States Kelly Services, Inc. Full timeRole OverviewAs a Client Support Specialist, you will play a crucial role in ensuring customer satisfaction by addressing inquiries and resolving issues effectively.Key ResponsibilitiesProvide assistance to customers through various communication channels, including phone and online support.Utilize departmental tools and resources to troubleshoot and resolve...
-
Client Support Specialist
2 weeks ago
Mason, United States Global Channel Management, Inc Full timeJob SummaryWe are seeking a highly skilled Client/Customer Support Rep to join our team at Global Channel Management, Inc.Key ResponsibilitiesImplement client solutions with a focus on data entry and tracking using project management tools.Communicate effectively with account service owners to ensure successful group implementations.Utilize strong verbal and...
-
Client Relations Specialist
4 weeks ago
Mason, United States Vaco Full timeKey Responsibilities:Ensure a safe working environment to achieve a record of zero incidents within the designated area.Confirm customer pricing and sales terms while managing customer quotes, billing summaries, and rebates within the ERP system.Collaborate with the Sales team to guarantee accurate entry of customer pricing and requirements into the CRM...
-
Client Relations Specialist
4 weeks ago
Mason, United States Vaco Full timeKey Responsibilities:Ensure a safe working environment to maintain a record of zero lost time injuries within the designated area.Review and confirm customer pricing and sales terms, managing customer quotes, billing configurations, and rebates within the ERP system.Collaborate with the Sales team to guarantee accurate entry of customer pricing and...