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Member Services Analyst

2 months ago

Irving, United States RPC Company Full time

The Member Service Analyst delivers a unique experience to improve financial wellbeing through assisting Members and prospective members with a variety of account transactions. The Member Services Analyst is responsible for the flow of documentation and related communication in and out of the Bank by being the member’s main point of contact. This includes assisting members in obtaining reports, resolving collateral shortages or demand deposit account overdrafts. Our client provides liquidity to their members to support housing finance and community development through all economic cycles.


Duties center on assisting their B2B clients with the following:


  • Initiating advances, payoff and any related inquires
  • Letters of credit and associated confirmations
  • Capital stock trades
  • Originating domestic and foreign wires
  • Term deposits
  • Regeneration of wire transfer PINs
  • Auctions inquires


Requirements:


  • Finance/Business degree
  • Financial services experience
  • SQL coding, PowerBi, Power Automate experience (or capable of picking this up on the job)