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Senior Manager of PMO

4 months ago

San Antonio, United States PMO Partners, LLC Full time

The Senior Manager of PMO oversees the day to day operation of the Project Management group with a dedicated focus towards ensuring the timely and quality implementation of company solutions.


As the Senior Manager of PMO, you will be responsible for leading a team of project specialists and overseeing the successful execution of system installations across the organization's customer base. This role requires a seasoned professional with a strong background in project management, leadership skills, and a proven track record of delivering projects that require coordination, and remote installation and quality assurance both on time and within budget.

The Senior Manager of PMO will collaborate with cross-functional teams to ensure alignment with organizational goals and objectives while driving process improvement and adherence initiatives.


ESSENTIAL FUNCTIONS


To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

Team Leadership:


○ Provide leadership and guidance to a team of project managers, fostering a collaborative and high-performance work environment.

○ Conduct regular team meetings, performance reviews, and professional development sessions to enhance team capabilities.

○ Responsible for team KPI attainment such as process adherence, time to deliver, and quality.

Project Planning and Execution:

○ Develop and implement project management methodologies, tools, and best practices to ensure effective and efficient delivery of installations, implementations, and removals.

○ Oversee the planning, execution, and closure of projects, ensuring adherence to timelines, budget constraints, and quality standards.

Stakeholder Management:

○ Establish and maintain strong relationships with key stakeholders, including internal teams, clients, and third-party vendors.

○ Communicate project progress, risks, and issues to stakeholders in a clear and timely manner.

Resource Allocation:

○ Allocate resources appropriately to meet project requirements, balancing workload and ensuring the optimal utilization of team members' skills and expertise.

○ Collaborate with other department heads to secure necessary resources and information required for project success.


Risk Management:


○ Identify potential risks and develop mitigation strategies to minimize the impact on project deliverables.

○ Proactively address issues and obstacles to keep projects on track.

Quality Assurance:

○ Establish and enforce quality standards for project deliverables.

○ Conduct regular project reviews to ensure compliance with quality requirements.

Continuous Improvement:

○ Drive continuous improvement initiatives within the project management function.

○ Identify opportunities for process optimization and efficiency gains.

Budget Oversight:

○ Collaborate with the finance department to develop project budgets and ensure adherence to financial constraints.

○ Monitor project expenditures and implement cost-saving measures where possible.


POSITION QUALIFICATIONS:


• Relationship Building - Ability to effectively build relationships with customers and co-workers.

• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

• Network, VPN, Virtual machine, genera CCTV experience

• Accountability - Ability to accept responsibility and account for his/her actions.

• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

• Efficient on remorse troubleshooting.

• Self-Confident - The trait of being comfortable in making decisions for oneself.

• Google Suite Perficient, ability to work under minimal supervision

• Decision Making - Ability to make critical decisions while following company procedures.

• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.

• Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.

• Business Acumen - Ability to grasp and understand business concepts and issues.


SKILLS & ABILITIES


Education: Bachelor’s Degree (four-year college or university) required. Master’s degree or PMP certification is a plus.

Experience: 5-10 years of experience in project management, with a proven track record of successfully delivering complex projects in a timely and quality manner.

3+ years in Management is preferred

Have managed a team 10+ employee

Experience collaborating with and leading offshore teams is a plus

Security Industry experience and Camera system/networking knowledge is a plus

Computer Skills: Ability to use personal computers and software such as Google suite, Microsoft (Excel, Word, Outlook, etc.), email. Knowledge on Netsuite and Salesforce software is a plus.

Other Requirements: No travel restrictions.