Help Desk
2 weeks ago
Location: Austin TX, 78752
Duration: 6 Months
Position: Onsite
Job Description...
Experience in help desk support. Understanding of ITSM practices & working knowledge of help desk software/databases/remote control. Receive calls/inquiries, provide support, document incidents/remedies. Translate tech knowledge into actionable direction.
EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time. Learn More
-
Help desk support
4 weeks ago
Austin, United States Crescens Full timeJob title: Help desk support Location: Austin, TX (Onsite role) Duration: 5+ months NOTES: Position will be onsite. Program will allow candidates who are within the State of Texas. (Any location within the State of Texas). Only candidates who reside in Texas can apply for this role. Minimum Requirements: Experience in help desk support. Understanding...
-
Help Desk Support Technician
3 weeks ago
Austin, United States AllSTEM Connections Full timeJob Description: Help Desk Support TechnicianLocation: Austin, TX 78752Duration: 5 monthsSchedule: Monday - Friday, 8:00 AM - 5:00 PMWe are seeking a motivated and customer-oriented individual to join our team as an Entry-Level Help Desk Support Technician. This position offers an excellent opportunity to develop your technical skills while providing...
-
Help Desk Support Technician
4 weeks ago
Austin, United States AllSTEM Connections Full timeJob Description: Help Desk Support TechnicianLocation: Austin, TX 78752Duration: 5 monthsSchedule: Monday - Friday, 8:00 AM - 5:00 PM We are seeking a motivated and customer-oriented individual to join our team as an Entry-Level Help Desk Support Technician. This position offers an excellent opportunity to develop your technical skills while providing...
-
Help Desk Support Specialist
3 weeks ago
Austin, Texas, United States Huston-Tilloston University Full timeAbout the RoleWe are seeking a skilled Help Desk Analyst to join our team at Huston-Tillotson University. This full-time position is responsible for providing technical assistance and support to our faculty, staff, and students.Key Responsibilities:Provide Tier 1 ticket management and track problems and resolutions in our Help Desk databasePerform hardware...
-
Help Desk
4 weeks ago
Austin, United States LanceSoft Full timeTitle: Support Technician 1 Location: Austin TX, 78752 Duration: 6 Months Position: OnsiteJob Description... Experience in help desk support. Understanding of ITSM practices & working knowledge of help desk software/databases/remote control. Receive calls/inquiries, provide support, document incidents/remedies. Translate tech knowledge into actionable...
-
Help Desk
3 weeks ago
Austin, United States LanceSoft Inc Full timeTitle: Support Technician 1 Location: Austin TX, 78752 Duration: 6 Months Position: Onsite Job Description... Experience in help desk support. Understanding of ITSM practices & working knowledge of help desk software/databases/remote control. Receive calls/inquiries, provide support, document incidents/remedies. Translate tech knowledge into actionable...
-
Help Desk Specialist
3 weeks ago
Austin, Texas, United States Collabera Full timeJob DescriptionWe are seeking a highly skilled Help Desk Specialist to join our team at Collabera.Responsibilities:Provide unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program-related inquiries.Assist with problem resolution as needed, ensuring prompt and courteous responses to...
-
TIERS/IEE Help Desk Agent
5 months ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: Information Technology SS III The Information Technology SS III will report to the TIERS/IEE Level 1 Help Desk Manager and will perform highly advanced technical support and customer service duties associated with the Texas Integrated Eligibility Redesign System (TIERS) and other eligibility applications. The Information Technology SS...
-
IT Help Desk Support Specialist
3 weeks ago
Austin, Texas, United States ALIS Software LLC Full timeJob OverviewWe are seeking a skilled IT Help Desk Support Specialist to join our team at ALIS Software LLC. This is a long-term contract opportunity for a Support Technician with experience in help desk support.About the RoleThe successful candidate will provide technical support to augment agency employees at TDEM's IT Help Service Desk. You will receive...
-
IT Help Desk Data Analyst V
4 months ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: Position will be responsible for performing complex statistical analysis to support organizational needs and will be responsible for interpretation of various data used by HHSC for planning, evaluation and performance assessment of the IT Customer Service Desk. Communicates with inter- and intra-agency staff to acquire data and respond to...
-
austin, United States AllSTEM Connections Full timeJob Description: Help Desk Support TechnicianLocation: Austin, TX 78752Duration: 5 monthsSchedule: Monday - Friday, 8:00 AM - 5:00 PM We are seeking a motivated and customer-oriented individual to join our team as an Entry-Level Help Desk Support Technician. This position offers an excellent opportunity to develop your technical skills while providing...
-
austin, United States AllSTEM Connections Full timeJob Description: Help Desk Support TechnicianLocation: Austin, TX 78752Duration: 5 monthsSchedule: Monday - Friday, 8:00 AM - 5:00 PM We are seeking a motivated and customer-oriented individual to join our team as an Entry-Level Help Desk Support Technician. This position offers an excellent opportunity to develop your technical skills while providing...
-
IT Help Desk Support Specialist
4 weeks ago
Austin, United States CrowdPlat Full timeJob Description:We are seeking an IT Help Desk Support Specialist to join our team, providing support for an agency's IT Help Service Desk. This role focuses on delivering exceptional customer service while assisting users with technical issues, documenting incidents, and offering actionable solutions. If you are passionate about IT support and have a solid...
-
austin, United States ALIS Software LLC Full timeRole: Support Technician 1Location: Austin – TX Model: OnsiteType: ContractDuration: Long termWorking Hours: 40 Hours per weekClient: State of TX Must have: Local to TX Must have: State Client Experience Support staff to help augment agency employees at TDEM's IT Help Service Desk. II. CANDIDATE SKILLS AND QUALIFICATIONSMinimum Requirements: Candidates...
-
Austin, United States American Unit, Inc Full timeJob Title: Support Technion/ Technical Services, Help Desk and OperationLocation:Austin,TX (Onsite)Duration:Contract Job Description: Minimum Requirements:Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.Experience in help desk support....
-
CrowdPlat | IT Help Desk Support Specialist
4 weeks ago
austin, United States CrowdPlat Full timeJob Description:We are seeking an IT Help Desk Support Specialist to join our team, providing support for an agency's IT Help Service Desk. This role focuses on delivering exceptional customer service while assisting users with technical issues, documenting incidents, and offering actionable solutions. If you are passionate about IT support and have a solid...
-
CrowdPlat | IT Help Desk Support Specialist
4 weeks ago
austin, United States CrowdPlat Full timeJob Description:We are seeking an IT Help Desk Support Specialist to join our team, providing support for an agency's IT Help Service Desk. This role focuses on delivering exceptional customer service while assisting users with technical issues, documenting incidents, and offering actionable solutions. If you are passionate about IT support and have a solid...
-
IT Help Desk
4 weeks ago
Austin, United States TEKsystems Full time*MUST WORK WEEKENDS **(Wednesday - Sunday)* *Required Experience:* * 6+ months of experience in IT (or equivalent schooling experience) * Eagerness to learn * Hardworking * Reliable * Customer Service *Job Description:* Client is looking for someone who is hardworking and reliable. You will be working in a fast-paced environment with something new every day....
-
Service Desk Agent
5 days ago
Austin, United States Brooksource Full timeService Desk AgentBrooksource is hiring for a Service Desk Agent role with a client in the Austin, Texas area. This is a full-time position focused on technical services, help desk, and operations support.ResponsibilitiesProvide IT help desk support, handling inquiries via phone, email, or ticketing systems.Utilize ITSM (Information Technology Service...
-
Brooksource | Service Desk Agent
4 days ago
austin, United States Brooksource Full timeService Desk AgentBrooksource is hiring for a Service Desk Agent role with a client in the Austin, Texas area. This is a full-time position focused on technical services, help desk, and operations support.ResponsibilitiesProvide IT help desk support, handling inquiries via phone, email, or ticketing systems.Utilize ITSM (Information Technology Service...