AllSTEM Connections | Help Desk Support Technician | austin, tx
1 week ago
Job Description: Help Desk Support Technician
Location: Austin, TX 78752
Duration: 5 months
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
We are seeking a motivated and customer-oriented individual to join our team as an Entry-Level Help Desk Support Technician. This position offers an excellent opportunity to develop your technical skills while providing essential IT support to end-users.
Key Responsibilities
- Provide first-level technical support to end-users via phone, email, or chat.
- Troubleshoot and resolve hardware, software, and IT-related issues with clear, step-by-step guidance.
- Escalate complex problems to senior support staff or appropriate departments.
- Document all support interactions and solutions in the help desk ticketing system.
- Install, configure, and maintain computer systems, hardware, and software.
- Assist with basic network and server troubleshooting.
- Support the setup, operation, and maintenance of office equipment (e.g., printers, scanners).
- Deliver basic IT training and guidance to users on software tools and systems.
- Maintain a professional and positive demeanor while addressing user issues.
- Conduct follow-ups to ensure problem resolution and user satisfaction.
Qualifications
- Education: High school diploma or equivalent (Bachelor’s degree or IT certifications are a plus).
- Experience: 1+ year in help desk support or a similar role.
- Basic knowledge of computer systems, software, and troubleshooting techniques.
-
austin, United States AllSTEM Connections Full timeJob Description: Help Desk Support TechnicianLocation: Austin, TX 78752Duration: 5 monthsSchedule: Monday - Friday, 8:00 AM - 5:00 PM We are seeking a motivated and customer-oriented individual to join our team as an Entry-Level Help Desk Support Technician. This position offers an excellent opportunity to develop your technical skills while providing...
-
Help Desk Support Technician
1 week ago
Austin, United States AllSTEM Connections Full timeJob Description: Help Desk Support TechnicianLocation: Austin, TX 78752Duration: 5 monthsSchedule: Monday - Friday, 8:00 AM - 5:00 PM We are seeking a motivated and customer-oriented individual to join our team as an Entry-Level Help Desk Support Technician. This position offers an excellent opportunity to develop your technical skills while providing...
-
austin, United States ALIS Software LLC Full timeRole: Support Technician 1Location: Austin – TX Model: OnsiteType: ContractDuration: Long termWorking Hours: 40 Hours per weekClient: State of TX Must have: Local to TX Must have: State Client Experience Support staff to help augment agency employees at TDEM's IT Help Service Desk. II. CANDIDATE SKILLS AND QUALIFICATIONSMinimum Requirements: Candidates...
-
Help Desk
1 week ago
Austin, United States LanceSoft Full timeTitle: Support Technician 1 Location: Austin TX, 78752 Duration: 6 Months Position: OnsiteJob Description... Experience in help desk support. Understanding of ITSM practices & working knowledge of help desk software/databases/remote control. Receive calls/inquiries, provide support, document incidents/remedies. Translate tech knowledge into actionable...
-
austin, United States System Soft Technologies Full timePosition: Support Technician 1Contract Duration: 6 monthsLocation: Onsite in Austin, TX (313 E. Anderson Lane, Austin, TX 78752)Work Hours: Monday-Friday, 8:00 AM to 5:00 PMJob Description:We are seeking two Support Technicians to assist the IT Help Service Desk at TDEM. The role involves providing help desk support, maintaining IT systems, and ensuring...
-
austin, United States System Soft Technologies Full timePosition: Support Technician 1Contract Duration: 6 monthsLocation: Onsite in Austin, TX (313 E. Anderson Lane, Austin, TX 78752)Work Hours: Monday-Friday, 8:00 AM to 5:00 PMJob Description:We are seeking two Support Technicians to assist the IT Help Service Desk at TDEM. The role involves providing help desk support, maintaining IT systems, and ensuring...
-
austin, United States ALIS Software LLC Full timeRole: Support Technician 1Location: Austin – TX Model: OnsiteType: ContractDuration: Long termWorking Hours: 40 Hours per weekClient: State of TX Must have: Local to TX Must have: State Client Experience Support staff to help augment agency employees at TDEM's IT Help Service Desk. II. CANDIDATE SKILLS AND QUALIFICATIONSMinimum Requirements: Candidates...
-
Help desk support
1 week ago
Austin, United States Crescens Full timeJob title: Help desk support Location: Austin, TX (Onsite role) Duration: 5+ months NOTES: Position will be onsite. Program will allow candidates who are within the State of Texas. (Any location within the State of Texas). Only candidates who reside in Texas can apply for this role. Minimum Requirements: Experience in help desk support. Understanding...
-
Connect Tech+Talent | Support Technician 1
1 week ago
austin, United States Connect Tech+Talent Full timeSupport Technician 1 (TDEMSupportTech)Austin, Texas6 Months ContractCANDIDATE SKILLS AND QUALIFICATIONSMinimum Requirements:Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.Required Skills: 1 Year - Experience in help desk support. Understanding...
-
BEPC Inc.
1 week ago
austin, United States BEPC Inc. - Business Excellence Professional Consulting Full timeBEPC has an open position for a Support Technician Level 1Location: Austin, TX (Onsite, candidate must be local, surrounding area from Austin, TX!!)Benefits: Medical, Dental, Vision, and Life InsurancePay Rate: $20 – $27 Per hour with weekly pay!!!Term: 4-month contract with possible extensionsShift: 1st shift 8:00 AM – 5:00 PM Mon – FriNo Corp to Corp...
-
BEPC Inc.
1 week ago
austin, United States BEPC Inc. - Business Excellence Professional Consulting Full timeBEPC has an open position for a Support Technician Level 1Location: Austin, TX (Onsite, candidate must be local, surrounding area from Austin, TX!!)Benefits: Medical, Dental, Vision, and Life InsurancePay Rate: $20 – $27 Per hour with weekly pay!!!Term: 4-month contract with possible extensionsShift: 1st shift 8:00 AM – 5:00 PM Mon – FriNo Corp to Corp...
-
Critical Care Registered Nurse
4 days ago
Austin, Texas, United States South Austin Hospital TX Full timeJob Opportunity:Critical care registered nurses are in high demand at South Austin Hospital TX. If you're looking for a challenging and rewarding nursing career, this position may be the perfect fit for you.About the Job:This 13-week travel nursing assignment offers a unique opportunity to work in a fast-paced Telemetry unit at a reputable hospital in...
-
Support Technician
1 week ago
Austin, United States System Soft Technologies Full timePosition: Support Technician 1Contract Duration: 6 monthsLocation: Onsite in Austin, TX (313 E. Anderson Lane, Austin, TX 78752)Work Hours: Monday-Friday, 8:00 AM to 5:00 PMJob Description:We are seeking two Support Technicians to assist the IT Help Service Desk at TDEM. The role involves providing help desk support, maintaining IT systems, and ensuring...
-
FedTec | Support Technician | austin, tx
1 week ago
austin, United States FedTec Full timeFedTec Overview:FedTec is a Woman-Owned Small Business with headquarters in Reston, VA. However, FedTec is more than just a company – we are a dedicated team of visionary individuals who understand the power of transformation. With our unwavering commitment to innovative technology and forward-focused methods, we empower government agencies to fulfill...
-
Support Technician
1 week ago
Austin, United States ALIS Software LLC Full timeRole: Support Technician 1Location: Austin – TX Model: OnsiteType: ContractDuration: Long termWorking Hours: 40 Hours per weekClient: State of TX Must have: Local to TX Must have: State Client Experience Support staff to help augment agency employees at TDEM's IT Help Service Desk. II. CANDIDATE SKILLS AND QUALIFICATIONSMinimum Requirements: Candidates...
-
austin, United States COGENT DATA SOLUTIONS LLC Full timeJob ID: TDEMSupportTechClient : TDEMTitle/Role: Technician Support Location: onsite----Austin/TexasJob description :Experience in help desk support.Understanding of ITSM practices & working knowledge of help desk software/databases/remote control.Receive calls/inquiries, provide support, document incidents/remedies.Translate tech knowledge into actionable...
-
Austin, United States American Unit, Inc Full timeJob Title: Support Technion/ Technical Services, Help Desk and OperationLocation:Austin,TX (Onsite)Duration:Contract Job Description: Minimum Requirements:Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.Experience in help desk support....
-
Help Desk Analyst
4 weeks ago
Austin, United States InvestM Technology LLC Full timeThe Texas Health and Human Services Commission (HHSC) seeks two Product Support Analyst 2 contractors to provide technical support for healthcare business applications. The selected candidates will focus on troubleshooting, diagnosing, and resolving application issues, providing customer support, and conducting user training to ensure efficient use of the...
-
Systems Analyst 2
2 weeks ago
Austin, United States AllSTEM Connections Full timeJob DescriptionJob DescriptionWe are looking for a Remote Systems Analyst 2 to join our client's team in the government sector for the next 9+ months. Location: REMOTE (manager in Austin, TX) Contract: 9+ months Pay Range: $75 - $82/hr. Responsibilities: - Understands business objectives and problems, identifies alternative solutions, performs studies...
-
austin, United States American Unit, Inc Full timeJob Title: Support Technion/ Technical Services, Help Desk and OperationLocation:Austin,TX (Onsite)Duration:Contract Job Description: Minimum Requirements:Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.Experience in help desk support....