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Information Technology Operations Support

2 months ago

Chicago, United States Informatic Technologies, Inc. Full time

One of our clients a leading organization in the Financial Derivatives is looking for an Operations Engineer with experience in an IT Operations team, incident management. This position has a strong possibility of being converted to fulltime


As a Technology Operations Engineer, you will:

  • Monitor all customer facing environments (Production, Certification, New Release, & Disaster Recovery)
  • Remediate systems & application issues in these environments.
  • Escalate in a timely manner following guidelines developed within the dept, to appropriate next level of support
  • Accurately report incidents to management


Other qualities we are interested in:

  • Basic proven Linux knowledge
  • Experience with incident/issue management systems and process
  • Proven ability to multi-task and prioritize, especially in critical and high-pressure scenarios
  • Established communication pattern/experience with internal and external customers; regional, local, in-person and/or virtual
  • Cloud platform experience