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Freight Broker
2 months ago
Company: Cowtown Express Logistics LLC
Location: Fort Worth
Type: Full-time
Industry: Logistics and Transportation
About Us: Cowtown Express Logistics LLC, a family-owned and operated freight brokerage, has been a trusted name in the logistics industry since 2014. We pride ourselves on providing high-quality customer experiences, delivered by passionate team members who are committed to helping each other and the business succeed. Join us and be a part of a company that values connection, adaptability, coordination, and true grit.
Job Description: We are seeking a motivated and experienced Freight Broker to join our dynamic team. The ideal candidate will help manage our existing book of business, ensuring carrier capacity and delivering high-quality customer experiences through exceptional communication and service. This role requires a self-starter who can thrive in a fast-paced environment and has a proven track record in freight brokerage.
Key Responsibilities:
- Develop and maintain strong relationships with shippers and carriers.
- Negotiate rates and contracts to secure competitive pricing.
- Coordinate and manage the movement of freight, ensuring timely and efficient delivery.
- Monitor shipment status and address any issues that arise during transit.
- Provide exceptional customer service and resolve client inquiries promptly.
- Utilize industry software to manage shipments and maintain accurate records.
- Continually improve process and customer development.