Account Manager

3 weeks ago

Harvey, United States Atkore International Full time
Description

Account Manager

Who we are:

Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.

With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.

Who we are looking for:

We are currently searching for an Account Manager to be based out of Harvey, IL. Reporting to the Inside Sales Manager, the Account Manager will be responsible for building strong relationships with assigned accounts, working in conjunction with Outside Sales to address customer needs and increase service levels, and identifying new business opportunities among both existing and new accounts. The Account Manager works with cross-functional internal teams to improve the entire customer experience.

The ideal candidate will have at least 5 years of experience in a sales or customer facing role and proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.

Experience in lean manufacturing or business system-based company is a plus.

What you‘ll do:

  • Responsible for keeping current customers satisfied by delivering exceptional customer service on a day-to-day basis.
  • Serve as the lead point of contact for all customer account management matters, including identifying customer needs, ensuring proper quotes are used, and translating customer needs into solutions.
  • Build and maintain strong, long-lasting customer relationships.
  • Liaise between the customer and other internal teams, manage the expectations of customers, and ensure disruptions do not occur during the service delivery process.
  • Minimize aged inventory and aged receivables.
  • Run ad hoc reports to provide customer updates.
  • Assist with challenging customer requests and/or escalate issues as needed.
  • Responsible for working with the Outside Sales team to onboard new customers.
  • Responsible for managing and cleaning daily inventory reports for customers to ensure old and aged orders are properly maintained.

What you‘ll bring:

  • At least 5 years of experience in a sales or customer facing role.
  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.
  • Ability to juggle multiple account priorities, while maintaining sharp attention to detail.
  • Proven ability to build strong relationships with customers.
  • Strong Microsoft Office Suite skills (Office, Word, Excel & Power Point).
  • Experience with CRM software, preferably Salesforce.com, is a plus.
  • Experience with JD Edwards is a plus.
  • Excellent oral and written communication skills.
  • Excellent planning and organizational skills.
  • Ability to work independently and/or with little supervision in a team environment.
  • Embodies a positive attitude and continues improvement mindset.
  • Strong problem-solving skills.
  • Bachelor‘s degree preferred.

Within 3 months, you‘ll:

  • Complete Immersion where you will learn about the industry, our business, and our products.
  • Develop relationships with key stakeholders that will be critical to your day-to-day responsibilities.
  • Begin training for your role and responsibilities.

Within 6 months, you‘ll:

  • Continued detailed classroom training with your peers.
  • Begin to process daily responsibilities to ensure familiarity with processes and procedures.
  • Begin to respond to direct customer emails assists the team with customer coverage.

Within 12 months, you‘ll:

  • Begin covering a small number of accounts to become familiar with managing a book of business at Atkore.
  • Become the point of contact for Outside Sales Reps in your territory.
  • Drive customer satisfaction by fully understanding the Atkore Business System and making Atkore the customer‘s first choice.

Atkore is a four-time Great Place to Work certified company and a two-time Top Workplaces USA award winner We‘re committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.

Join our team and align yourself with an industry leader

#LI-KB1



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor‘s legal duty to furnish information. 41 CFR 60-1.35(c)

  • Senior Manager, Accounts Receivable and Credit Lead

    1 week ago

    Harvey, Illinois, United States Atkore Full time

    Job SummaryWe are seeking a highly skilled Senior Manager, Accounts Receivable and Credit to lead our North American Accounts Receivable team. As a key member of our finance department, you will be responsible for managing day-to-day activities, including cash collections, credit analysis, and payment deductions.About AtkoreAtkore is a leading provider of...

  • Financial Accounting Director

    1 week ago

    Harvey, Illinois, United States Fuchs Lubricants Full time

    Company Overview:Fuchs Lubricants Co. offers a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals.The company fosters creativity and empowerment, values work/life balance, and gives you the freedom to excel in your career.Salary: The salary range for this position is estimated at $115,000 -...

  • Audit Manager

    1 day ago

    Harvey, United States Jobot Full time

    Job DescriptionJob DescriptionGrowing public accounting firm seeking experienced Audit Manager to join their team!This Jobot Job is hosted by: Jessica HughesAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $110,000 - $160,000 per yearA bit about us:Based in Michigan with 7+ offices across the region we are a...

  • General Manager

    2 weeks ago

    Harvey, United States Sonic Full time

    Description: As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the...

  • Store Manager

    1 month ago

    Harvey, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    2 weeks ago

    Harvey, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    5 days ago

    Harvey, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    4 weeks ago

    Harvey, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Industrial Solutions Manager

    1 week ago

    Harvey, Illinois, United States Fuchs Lubricants Full time

    At Fuchs Lubricants, we are committed to delivering efficient lubrication solutions with unconditional reliability. As a member of our Smart Services team, you will play a vital role in driving the execution of digital and service solutions under this product line in the US.Job SummaryThe Service Manager is responsible for managing relationships with...

  • Store Manager

    1 week ago

    Harvey, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    6 days ago

    Harvey, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Manager

    2 weeks ago

    Harvey, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the...

  • Store Operations Manager

    6 days ago

    Harvey, Louisiana, United States Community Choice Financial Family of Brands Full time

    Overview:The Community Choice Financial Family of Brands is seeking a highly skilled Store Operations Manager to oversee the daily operations of our stores. As a key member of our team, you will be responsible for ensuring that all store activities are conducted in accordance with company policies and procedures.In this role, you will have the opportunity to...

  • Category Manager

    4 weeks ago

    Harvey, United States Atkore International Full time

    DescriptionCategory Manager - Strategic Sourcing Who we are:Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.With a global network of manufacturing and distribution facilities, Atkore is a leading...

  • Service Center Manager

    2 weeks ago

    Harvey, United States Atkore International Full time

    DescriptionRegional Service Center ManagerWho we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.With a global network of manufacturing and distribution facilities, Atkore is a leading provider...

  • Regional Service Center Manager

    2 weeks ago

    Harvey, United States Atkore Full time

    Regional Service Center Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading...

  • Regional Service Center Manager

    5 days ago

    Harvey, United States Atkore International Full time

    Description Regional Service Center Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading...

  • Human Resources Manager

    5 days ago

    Harvey, United States Disability Solutions Full time

    ABOUT THE COMPANYRepublic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping...

  • Credit Analyst

    5 months ago

    Harvey, United States Atkore Full time

    Credit Analyst Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical,...

  • Senior Credit Professional

    3 weeks ago

    Harvey, Illinois, United States Atkore Full time

    About AtkoreAtkore is a leading provider of electrical, safety and infrastructure solutions with a global network of manufacturing and distribution facilities. We are committed to creating an engaged, aligned workforce driven by a collaborative culture.About the RoleWe are seeking a highly skilled Senior Credit Professional to join our team based out of...