Service Center Manager
2 weeks ago
Regional Service Center Manager
Who we are:
Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.
With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions.
Who we are looking for:
We are searching for a Regional Service Center Manager for our Harvey, IL facility. Reporting to the Vice President of Operations this person will be the primary leader of the distribution center. This position is accountable for shipping & receiving, inventory management, warehousing, and transportation functions. The RSC Manager leads exempt and non-exempt associates across multiple shifts of operation. Demonstrated experience using Lean tools and a track record of project management is desired.
The ideal candidate will have a bachelor‘s degree in supply chain management with 10+ years of leadership experience. Experience in lean manufacturing or business system-based company is a plus.
What you‘ll do:
- Work closely with our Customer Service, Manufacturing, Demand Planning and Corporate Transportation departments, this position will oversee the day-to-day distribution, warehousing, and fulfillment operations by maintaining and enhancing existing standards.
- Ensure the highest standards achieved in the distribution center in the areas of safety, quality, delivery, and cost.
- Drive consistency and cost reduction through the creation and implementation of standard work.
- Creating, implementing, and managing distribution center KPI‘s.
- Leading and collaborating with cross-functional teams in Kaizen and Lean.
- Collaborating with cross functional teams to investigate service failures, and develop, implement, and monitor appropriate corrective and preventative action.
- Develop and manage distribution center, inventory & transportation workforce with performance assessments, professional development coaching, etc.
- Develop and implement processes to improve the Commercial Metrics, Atkore‘s measure of on-time delivery.
What you‘ll bring:
- Bachelor‘s Degree required.
- 10+ years of warehouse and logistics experience
- 5-7 years of experience managing a distribution facility with responsibility for a budget of $12-15MM.
- Strong computer skills, including Microsoft Office Suite.
- Experience with WMS, JDE and RF Smart highly desired.
- Experience with lean and six sigma processes and/or Lean/Six Sigma certification desired.
Within 3 months, you‘ll:
- Complete the Atkore Immersion program.
- Learn the Atkore Business System and how we use LEAN principles in running our business.
- Develop a thorough understanding of JDE/RF-Smart as related to warehouse transactions.
- Develop a thorough understanding of the local collective bargaining agreement and how to apply as needed.
Within 6 months, you‘ll:
- Know and understand Atkore‘s Strategic Summary and how your role contributes to the Strategic Deployment Process.
- Lead individual development plans with warehouse supervisors to enhance their performance.
- Participate in a Kaizen event relevant to your scope of work to improve or develop a new process.
- Participate in network expansion planning and execute on assigned deliverables.
Within 12 months, you‘ll:
- Contribute ideas in process improvement including KPI‘s of Safety, Quality, Delivery, and Cost.
- Visit at least 2 of our network RDCs to collaborate on strategy and understand other regional market needs.
- Collaborate with RDC support team to push network wide improvement initiatives.
- Lead the selection and training of the leadership team for assigned RDC building.
Atkore is a four-time Great Place to Work certified company and a two-time Top Workplaces USA award winner We‘re committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values.
Join our team and align yourself with an industry leader
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor‘s legal duty to furnish information. 41 CFR 60-1.35(c)
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