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Desktop Support Specialist

2 months ago


Scottsdale, United States Aptino, Inc. Full time

Role: Desktop Analyst

Location: Scottsdale, AZ (Onsite)

Duration: 12 month


Job Description

• Beginner knowledge on Active Directory, Group Policy·

• Hands on experience for Windows, & IoS Corporate Devices·

• Coordinate with multiple teams for resolving incident and executing change tickets·

• Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)

• Strong troubleshooting skills for Desktop, Laptops & Peripheral devices


Must Have Skills:

3+ years of hands-on experience, managing below technologies:


• Microsoft Desktop Family Operating System (Win 7/10)·

• Beginner knowledge on Active Directory, Group Policy· Active Directory & GPO·

• Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections·


Plus Skills, Good to Have Skills

• Very good verbal and written English communication and presentation skills·

• Effective time management, team handling and organizational skills·

• Client interaction and escalation management