Desktop Support Engineer

1 month ago


Scottsdale, United States Tata Consultancy Services Full time

Job Title : Desktop Engineer

Location : Scottsdale, AZ

Please find the below JD and send across the below details

• Knowledge of McAfee Antivirus and Bit locker encryption, iOS devices, O365

• Design and develop the framework of technological systems, then consult with the client on them.

• Windows 11, Windows 10 Image deployment Support, Migration, maintenance, Active directory, Group Policy, Backup and restoration, Networking and PC support, printer and iPhone support

• Experience in PC (Desktop / Laptop) troubleshooting and general IT Support in an Enterprise environment.

• Experience in supporting Window 10 client environment, MS Outlook, office 365.

• Knowledge of McAfee Antivirus and Bit locker encryption.

• Basic knowledge in supporting iOS devices (i.e. iPhone and iPad).

• Excellent communication skills (verbal & written).

• Pleasant personality & positive attitude

• Effective end user communication

• Analytical skills & customer oriented.

• Active Directory & Group Policy knowledge

• Minimum 3 years’ experience in PC/printers support & maintenance.

• Backup jobs and restoration knowledge

• Network troubleshooting.

• Minimum 3 years’ experience in PC/printers support & maintenance.

• Experience in PC (Desktop / Laptop) troubleshooting and general IT Support in an Enterprise environment.

• Experience in supporting Window 10 client environment, MS Outlook, office 365.

• Knowledge of McAfee Antivirus and Bit locker encryption.

• Basic knowledge in supporting iOS devices (i.e. iPhone and iPad).

• Excellent communication skills (verbal & written).

• Pleasant personality & positive attitude

• Effective end user communication

• Analytical skills & customer oriented.

• Active Directory & Group Policy knowledge

• Backup jobs and restoration knowledge



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