Medical Assistant

1 week ago


Waterville, United States Mercy Health Full time


Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

The Medical Assistant Certified is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality.

Key Responsibilities:

• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.

• Identifies significant changes in patient condition through data collection and reports them to the provider.

• Troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource.

• Demonstrates standards of excellence in care in all interactions, for both internal and external customers.

• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.

• Show patients to examination rooms and prepare them for the physician.

• Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.

• Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner.

• Assists patient and provider with virtual health visits.

• Documents in electronic medical records (EMR) accurately and appropriately.

• Manages in basket messages in the electronic health record (EHR).

• May perform front desk workflows (i.e., patient registration, scheduling, phone triage, cash handling, and check-in/check-out).

• Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.

Licensure/Certification:

• Active Medical Assisting certification from one of the following:

• Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)

• If unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)

Education:

• High School/GED (required)

• Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina)

• In South Carolina (completion of one of the below is required):

• An accredited Medical assistant post-secondary education program

• A Career and technical education health sciences program approved by the South Carolina Department of Education

• A medical assisting program provided by a branch of the United States military

• A Medical assisting United States Department of Labor approved Registered Apprenticeship program

• A Training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam

Work Experience:

• Completion of externship or clinical lab training (preferred)

• 1 year of recent Medical Assisting experience (preferred)

Skills:

• Record patients' medical history, vital statistics, or information such as test results in medical records.

• Interview patients to obtain medical information and measure their vital signs, weight, and height.

• Prepare and administer medications as directed by a physician.

• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

• Provide authorized prescription and drug refill information for pharmacies as directed by provider.

• Explain treatment procedures, medications, diets, or physicians' instructions to patients.

• Clean and sterilize instruments and dispose of contaminated supplies.

• Perform routine laboratory tests and sample analyses.

• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

• Strong oral and written communication skills

• Ability to collaboratively work with patients, families, and teams within a high-volume environment.

• Medical terminology

• Attention to detail

• Ability to multitask

• Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)

Benefits:

• Comprehensive, affordable medical, dental and vision plans

• Prescription drug coverage

• Flexible spending accounts

• Life insurance w/AD&D

• Employer contributions to retirement savings plan when eligible

• Paid time off

• Educational Assistance

• And much more
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