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ServiceNow FSO Tech Lead/Developer

3 months ago

Saint Paul, United States Compunnel Inc. Full time

Job description

Job Title: ServiceNow FSO Tech Lead

Location: Hartford, CT(Onsite)


Senior Developer will also be okay for this

Development exp is must--8 yrs exp with ServiceNow

Financial service operation is a must have OR

customer service management implementation and custom application are mandatory if not FSO

ServiceNow certification is mandatory any certification with ServiceNow developer/Admin

Target for Financial client

3 day a week

Saint Paul, MN/Hartford, CT



Job Description:

Configuration and enhancements on the ServiceNow FSO platform

Configure ServiceNow FSO Modules, workflows, applications, scripts and integrations

Document technical design, development processes and solution configurations

Identify opportunities to optimize performance and improve scalability

Develop ServiceNow FSO configurations, including FSO data model setup, PA enablement, Commercial and Servicing Lines for Insurance workflow development, etc.

Build multiple FSO related features including advanced work assignment enablement, configurations around reports, dashboards, etc.

Document FSO development, configuration and technical details & prepare training material

Lead customer discussions, demos and participate in customer's engineer's configuration reviews

Conduct workshops on development showcase and show and tell of developed product

Certified System Administrator

FSO Certified