ServiceNow FSO Tech Lead
1 week ago
Technical Skills: (Primary)
- Hands on experience in implementing ITSM FSO CSM etc
- Client and Server APIs i e GlideDialogWindow GlideForm GlideAggregate GlideRecord etc
- Validate requirements and highlight discrepancies
- Design solution and suggest technical best practices
- Provide domain architecture and the technical aspects of the project
- End to end guidance and review of FSO Implementation customization in ServiceNow
- Participate in requirement gathering meetings and provide inputs to the developers based on the requirements
- ServiceNow-FSO
- Customer Service Management
- Custom Applications
- ITSM
- Integrations
Technical Skills (Secondary - Nice to have, NOT MANDATORY):
- Ensure information is accurate and feasible
Soft Skills:
- As this is an onsite role, must have strong written and oral communication skills.
- Insurance Domain Knowledge
- strong ability to work with client stakeholders.
- Requirement Review and Work Effort Estimation
Certifications:
- ServiceNow Administration certification
- ServiceNow Implementation Specialist Certification FSO ITSM various tracks
- ServiceNow Master Architect Certification optional
location: Saint Paul, Minnesota
job type: Permanent
salary: $130,000 - 140,000 per year
work hours: 8am to 4pm
education: Bachelors
responsibilities:
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qualifications:
- Experience level: Experienced
- Minimum 3 years of experience
- Education: Bachelors
skills: servicenow
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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