ServiceNow FSO Tech Lead

1 week ago


Saint Paul, United States Maarut Inc Full time

Technical Ss: (Primary)

  • Hands on experience in implementing ITSM FSO CSM etc
  • Client and Server APIs i e GlideDialogWindow GlideForm GlideAggregate GlideRecord etc
  • Validate requirements and highlight discrepancies
  • Design solution and suggest technical best practices
  • Provide domain architecture and the technical aspects of the project
  • End to end guidance and review of FSO Implementation customization in ServiceNow
  • Participate in requirement gathering meetings and provide inputs to the developers based on the requirements

Technical Ss (Secondary Nice to have NOT MANDATORY):

  • Ensure information is accurate and feasible

Soft Ss

  • As this is an onsite role must have strong written and oral communication ss.
  • Insurance Domain Knowledge
  • Strong ability to work with client stakeholders.
  • Requirement Review and Work Effort Estimation

Certifications

  • ServiceNow Administration certification
  • ServiceNow Implementation Specialist Certification FSO ITSM various tracks
  • ServiceNow Master Architect Certification optional



RequirementsSs
  • ServiceNowFSO
  • Customer Service Management
  • Custom Applications
  • ITSM
  • Integrations


Other details

Benefits/perks listed below may vary depending on the nature of your employment with client

Benefits and Perks:
  • Comprehensive Medical Plan Covering Medical Dental Vision
  • Short Term and LongTerm Disability Coverage
  • 401(k) Plan with Company match
  • Life Insurance
  • Vacation Time Sick Leave Paid Holidays
  • Paid Paternity and Maternity Leave




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