ServiceNow FSO Technical Lead
1 week ago
Primary Responsibilities:
- Implement ITSM FSO CSM and other related modules in ServiceNow.
- Develop expertise in Client and Server APIs, including GlideDialogWindow, GlideForm, GlideAggregate, and GlideRecord.
- Validate requirements and identify discrepancies.
- Design solutions and provide technical best practices.
- Provide domain architecture and technical aspects of the project.
- Guide and review FSO implementation customization in ServiceNow.
Secondary Responsibilities (Nice to Have):
- Ensure information accuracy and feasibility.
Soft Skills:
- Strong written and oral communication skills.
- Insurance domain knowledge.
- Ability to work with client stakeholders.
- Requirement review and work effort estimation.
Certifications:
- ServiceNow Administration certification.
- ServiceNow Implementation Specialist Certification (FSO, ITSM, various tracks).
- ServiceNow Master Architect Certification (optional).
Requirements:
- ServiceNow FSO.
- Customer Service Management.
- Custom Applications.
- ITSM.
- Integrations.
Other Details:
Maarut Inc offers a comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability insurance, a 401(k) plan with company match, life insurance, paid time off, sick leave, paid holidays, and paid paternity and maternity leave.
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