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Front Office Receptionist, Client Coordinator

2 months ago

Ann Arbor, United States Cosmetic Skin & Laser Center Full time

Ready to love where you work? Join our positive work culture at Cosmetic Skin & Laser Center & RegenCen and help us help others look and feel their best. 


Founded in 2001, we are industry leaders in aesthetic and regenerative medicine.


We are currently seeking a Front Office Receptionist, Client Coordinator for our Ann Arbor location. As the first point of contact when a client walks through the door, this role is responsible for providing a seamless experience throughout service visits. 


Candidate must have outstanding customer service skills and enthusiasm in developing strong, long-standing relationships with patients in the community. 


Responsibilities: 


  • Facilitate positive client experience from first impressions walking through the door, to checking out after provided services
  • Schedule appointments through in-person interaction and phone calls with clients and aesthetic providers
  • Maintain client accounts by obtaining necessary intake forms prior to scheduled services


Requirements: 


  • Experience in customer service, marketing, or sales
  • Aesthetic, family practice, dermatology or plastic surgery office experience is preferred
  • A positive, hardworking attitude
  • Must be a self starter, enjoy independence and a team player - 100% support of all team members is expected at all times
  • The industry is always changing and we are always growing, so if you don’t enjoy change and growth, please don’t apply
  • Candidate is expected to stay current on product lines and service