Front Desk Agent
3 weeks ago
First impressions are everything As Front Desk Agent you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
What you will be doing:
- Greet checkin respond to requests and settle accounts while providing exceptional service and ensuring all service standards are followed.
- Take initiative to add a personalized experience
- Consistently offer professional friendly and engaging service
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies procedures and service standards
- Follow all safety policies
- Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling
- Other duties as assigned
Qualifications :
Your experience and skills include:
- Service focused personality is essential; previous Front Desk experience is preferred
- Must be available to work overnight shifts and be available to cover variety of shifts including mornings evenings weekends overtime shifts split shifts and holidays.
- Computer literacy a must with Opera experience an asset
- Professional appearance and demeanor
- A passion for Guest Service and a skill for anticipating guest needs
- Ability to work in a team environment
- Strong communication and interpersonal skills required
- Ability to work under pressure and manage conflicting priorities
- Fluency in English; additional languages are a plus
Remote Work :
No
Employment Type :
Fulltime
-
Front Desk Agent
4 months ago
Chicago, United States Sonesta International Hotels Full timeThe Front Desk Agent is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The Fro Front Desk, Agent, Operations Manager, Hotel
-
Front Desk Agent
1 month ago
Chicago, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Marriott Midway [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...
-
Front Desk Agent
4 weeks ago
Chicago, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Cambria Hotel Chicago Loop [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...
-
Front Desk Agent
2 weeks ago
Chicago, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Hyatt House/Hyatt Place ChicagoLoop [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service...
-
Front Desk Agent
3 weeks ago
Chicago, United States Hyatt Full timeHyatt Hotels - 28 North Franklin Street [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties;...
-
Front Desk Agent
3 weeks ago
Chicago, Illinois, United States Courtyard Midway Full timeJob Summary:The Front Desk Agent is responsible for providing exceptional guest service, registering guests, and handling room reservations. This role requires a positive and upbeat personality, with a focus on delivering outstanding customer service.Responsibilities:Register guests and handle room reservationsProvide exceptional guest service and respond to...
-
Part-Time Front Desk Agent
1 month ago
Chicago, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Hampton Inn Chicago Downtown [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...
-
Hotel Front Desk Agent
4 weeks ago
Chicago, United States Hilton Chicago Magnificent Mile Full timeDescription Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...
-
Front Desk Representative
4 weeks ago
Chicago, Illinois, United States Sonesta International Hotels Full timeFront Desk Agent RoleThe Front Desk Agent is a vital member of the hotel team, responsible for delivering exceptional results that contribute to the overall success of the hotel. Key performance objectives include managing the front desk and providing support to the Operations Manager.Key Responsibilities:Ensure seamless front desk operations, providing a...
-
Front Desk Agent
2 months ago
Chicago, United States The Ivy Hotel Full timeSUMMARY: The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite...
-
Front Desk Agent
4 weeks ago
Chicago, United States AccorHotel Full timeFirst impressions are everything! As Front Desk Agent you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us.What is in it for you:Employee benefit card offering discounted rates at Accor worldwideOpportunity to develop your talent and grow within your property and across the...
-
Front Desk Representative
1 month ago
Chicago, Illinois, United States Sonesta International Hotels Full timeFront Desk Agent Job DescriptionThe Front Desk Agent plays a vital role in ensuring the success of our hotel by delivering exceptional results and supporting the Operations Manager. Key responsibilities include managing the front desk, handling guest inquiries, and providing top-notch customer service.Key Responsibilities:Manage the front desk and ensure a...
-
Front Desk Representative
3 weeks ago
Chicago, Illinois, United States Aimbridge Hospitality Full timeFront Desk Agent RoleAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities: Greet and welcome all guests approaching the Front Desk Maintain proper...
-
Front Desk Representative
4 weeks ago
Chicago, Illinois, United States La Quinta Chicago Downtown Full timeJob Title: Front Desk AgentLa Quinta Chicago Downtown is seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key...
-
Front Desk Representative
2 months ago
Chicago, Illinois, United States La Quinta Chicago Downtown Full timeJob Title: Front Desk AgentLa Quinta Chicago Downtown is seeking a skilled Front Desk Agent to provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Key Responsibilities:Provide attentive and courteous service to guests during check-in,...
-
Front Desk Representative
3 weeks ago
Chicago, Illinois, United States The Ivy Hotel Full timeJob SummaryThe Ivy Hotel is seeking a highly skilled and customer-focused Front Desk Agent to provide exceptional guest services. As a key member of our front desk team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesGuest Registration and Check-out: Accurately process guest arrivals and...
-
Front Desk Representative
2 months ago
Chicago, Illinois, United States La Quinta Chicago Downtown Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at La Quinta Chicago Downtown. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and...
-
Front Desk Agent
3 weeks ago
Chicago, United States Marriott International Inc Full timeAdditional InformationAvailable Day, evenings, weekends, and holidays Job Number24183792 Job CategoryRooms & Guest Services Operations LocationRenaissance Chicago Downtown Hotel, 1 West Wacker Drive, Chicago, Illinois, United States, 60601VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY As a Renaissance Front...
-
Front Desk Agent
5 months ago
Chicago, United States Hampton Inn Chicago Downtown Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Representative
4 weeks ago
Chicago, Illinois, United States Hilton Hotels Corporation Full timeHotel Front Desk Agent Job DescriptionHilton Hotels is seeking a skilled Front Desk Agent to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers.Key Responsibilities:Greet and register guests, ensuring a warm and welcoming...