Front Desk Representative

3 weeks ago


Chicago, Illinois, United States Hilton Hotels Corporation Full time
Hotel Front Desk Agent Job Description

Hilton Hotels is seeking a skilled Front Desk Agent to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers.

Key Responsibilities:

  • Greet and register guests, ensuring a warm and welcoming experience
  • Assist guests with check-out and respond to their inquiries and requests
  • Demonstrate a thorough knowledge of hotel information and services
  • Use up-selling techniques to promote hotel facilities and maximize room occupancy
  • Resolve guest issues and concerns in a professional and courteous manner

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Knowledge of hotel operations and services
  • Ability to work effectively with a diverse team

About Hilton Hotels Corporation:

Hilton Hotels Corporation is a leading hospitality company with a commitment to excellence and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for career growth and development.



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