Program Specialist

2 months ago

Arlington, United States The Health Management Academy Full time

About The Academy:

The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.


THMA offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, The Academy could be the right place for you


Position Summary:

The Nursing Catalyst team is an exciting new program that serves the nursing enterprise, from Chief Nursing Officers to frontline nursing leaders. Through frontline innovation sprints, peer executive exchanges and strategic insights, Nursing Catalyst supports nursing innovation at every level. The Nurse Manager Labs program currently serves hundreds of frontline leaders annually through high-touch, cohort-based change leadership programming.


The Specialist is a key member of the Nursing Catalyst team that serves as the main resource accountable for tracking and managing member value for the Nurse Manager Labs program by ensuring participation and key program outcomes.


Primary Job Duties:

  • Support cohort-based frontline leader innovation programming components including core curriculum, participant attendance and experience, communications, and program evaluation
  • Track, and centrally report key member engagement and program outcome KPIs to monitor the health of ongoing cohort activities
  • Centrally manage event recruitment and registration processes for both in-person and virtual events
  • Manage Executive-in-Residence reimbursement process and tracking with finance
  • Support targeted recruitment campaigns for key member events, in partnership with Cohort leads
  • Lead virtual member event and webinar logistics, from preparation to execution and follow-up
  • Support in-person event logistics and print materials preparation for multi-day workshops
  • Maintain accurate and up-to-date documentation to enable program communications, including maintenance of member contact information in CRM (Salesforce)
  • Set project management strategy for bi-annual nominations process for frontline leaders
  • Project manage action project summary collection and maintain database of alumni projects
  • Maintain member pulse surveys using online survey tools for data collection
  • Support the development of presentations and content, curricular updates
  • Facilitate internal meetings and discussions
  • Provide input to senior leadership on opportunities for improving value delivery to member organizations
  • Recommend and implement improvements to internal team and company processes and operations
  • Other duties as assigned

Minimum Qualifications:

  • Bachelor’s degree required
  • 1-2 years of professional experience in a related field
  • Interest in the Healthcare Industry
  • Proficiency in Excel and PowerPoint
  • Proficiency in Salesforce preferred


Interpersonal Skills & Attributes:

  • Strong project management and organizational skills
  • High attention to detail
  • Strong analytic skills, including the ability to think critically, creatively, and problem-solve
  • Process oriented with the ability to drive a projects to completion
  • Self-directed and resourceful
  • Ability to work independently and as a team member, upward management skills
  • Ability to manage multiple competing priorities
  • Excellent written and verbal communication skills
  • Interest in healthcare subject matter


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision, and the ability to work with screens or monitors for prolonged periods of time. This position is primarily a sedentary job where the team member will be seated for the majority of the day.


Notice of Equal Opportunity Employment:

The Health Management Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, THMA will provide reasonable accommodations for qualified individuals with disabilities. THMA’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.


Compensation:

Pay starting from 60k per year plus benefits

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