Technical Business Analyst

3 weeks ago


Ridgefield Park, United States EPITEC Full time

POSITION:

Technical Business Analyst


JOB TYPE:

W2, Contract, 12 Months


LOCATION:

Ridgefield Park, NJ


JOB SUMMARY:


  • Looking for a Business Analyst to support eCommerce fulfillment operations by developing data tables, creating forecasts, driving process improvements, and collaborating with IT/Data teams. Requires strong analytical skills, BI expertise, and experience with supply chain metrics.
  • Work schedule: 4 days onsite, 1 day remote



RESPONSIBILITIES FOR BUSINESS ANALYST:


  • Monitor and support the execution of fulfillment orders across the eCommerce/omni-channel network.
  • Develop and create data tables to support day-to-day store fulfillment operations.
  • Create forecasting for fulfillment based on current plans and metrics in conjunction with Finance.
  • Engage and collaborate with the IT/Data Engineering Team to align programs/projects in support of supply chain business objectives and strategies.
  • Identify, recommend, and implement improvement opportunities in work methods, procedures, or equipment to increase throughput and/or quality.
  • Monitor and analyze identified and established key operating metrics; assist in the development and maintenance of an accurate measurement system.
  • Leverage reporting and dashboards to drive process improvements resulting in reduced costs and improved service.
  • Lead or participate in process improvement teams; prepare project reports for management.
  • Monitor and maintain information related to fulfillment throughputs across all stages.
  • Act as a Subject Matter Expert on reporting capabilities and performance monitoring tools.
  • Work independently to support time-critical fulfillment operations, including decision-making for monitoring and triaging major system issues, escalation, resolution, and communication to maintain/restore fulfillment operations.



REQUIRED EXPERIENCE:


  • Minimum 5+ years of experience in Business Intelligence/Analytics.
  • Business analysis and business process management skills.
  • Project management and team management skills.
  • Understanding of order management, distribution, and transportation processes.
  • Experience with fulfillment/eCommerce domains.
  • Experience with supply chain metrics and their use to drive process improvements.
  • Proven process improvement experience.
  • Effective communication skills with the ability to influence others to accomplish team objectives.
  • Experience in creating, modifying, and maintaining distribution of reports using multiple data inputs, systems, and tools.



SKILLS AND QUALIFICATIONS:


  • Strong analytical skills.
  • Keen attention to detail and technical acumen.
  • Advanced Excel skills.
  • Advanced SQL skills with at least 2 years of experience in developing advanced SQL.
  • Experience with BI reporting tools (Tableau).
  • Experience in Elastic Search/Kibana.
  • Good understanding of MPP/Distributed Database systems.


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