Technical Business Analyst
3 weeks ago
POSITION:
Technical Business Analyst
JOB TYPE:
W2, Contract, 12 Months
LOCATION:
Ridgefield Park, NJ
JOB SUMMARY:
- Looking for a Business Analyst to support eCommerce fulfillment operations by developing data tables, creating forecasts, driving process improvements, and collaborating with IT/Data teams. Requires strong analytical skills, BI expertise, and experience with supply chain metrics.
- Work schedule: 4 days onsite, 1 day remote
RESPONSIBILITIES FOR BUSINESS ANALYST:
- Monitor and support the execution of fulfillment orders across the eCommerce/omni-channel network.
- Develop and create data tables to support day-to-day store fulfillment operations.
- Create forecasting for fulfillment based on current plans and metrics in conjunction with Finance.
- Engage and collaborate with the IT/Data Engineering Team to align programs/projects in support of supply chain business objectives and strategies.
- Identify, recommend, and implement improvement opportunities in work methods, procedures, or equipment to increase throughput and/or quality.
- Monitor and analyze identified and established key operating metrics; assist in the development and maintenance of an accurate measurement system.
- Leverage reporting and dashboards to drive process improvements resulting in reduced costs and improved service.
- Lead or participate in process improvement teams; prepare project reports for management.
- Monitor and maintain information related to fulfillment throughputs across all stages.
- Act as a Subject Matter Expert on reporting capabilities and performance monitoring tools.
- Work independently to support time-critical fulfillment operations, including decision-making for monitoring and triaging major system issues, escalation, resolution, and communication to maintain/restore fulfillment operations.
REQUIRED EXPERIENCE:
- Minimum 5+ years of experience in Business Intelligence/Analytics.
- Business analysis and business process management skills.
- Project management and team management skills.
- Understanding of order management, distribution, and transportation processes.
- Experience with fulfillment/eCommerce domains.
- Experience with supply chain metrics and their use to drive process improvements.
- Proven process improvement experience.
- Effective communication skills with the ability to influence others to accomplish team objectives.
- Experience in creating, modifying, and maintaining distribution of reports using multiple data inputs, systems, and tools.
SKILLS AND QUALIFICATIONS:
- Strong analytical skills.
- Keen attention to detail and technical acumen.
- Advanced Excel skills.
- Advanced SQL skills with at least 2 years of experience in developing advanced SQL.
- Experience with BI reporting tools (Tableau).
- Experience in Elastic Search/Kibana.
- Good understanding of MPP/Distributed Database systems.
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