Business Analyst

3 weeks ago


Ridgefield Park, United States Transcend Solutions Full time

Business Analyst - 12870

Contract Length: 12+ Months

Location: Ridgefield Park, NJ

Schedule: 4 days on site, 1 day remote, subject to change.


Top Skills:

  • Technical: SQL, Analytics
  • Functional: Ecommerce, Fulfilment


Summary:

The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director.


Responsibilities & Essential Functions:

  • Monitor and support the execution of fulfillment orders across the eCommerce/omni channel network.
  • Develop and create data tables to support day to day store fulfillment operations
  • Create forecasting for fulfillment based on current plans and metrics in conjunction with Finance.
  • Engage and collaborate with IT/Data Engineering Team to align programs/projects in support of supply chain business objectives and strategies.
  • Identify, recommend and implement improvement opportunities in work methods, procedures, or equipment to increase throughput and/or quality.
  • Monitor and analyze identified and established key operating metrics and assists in development and maintenance of an accurate measurement system.
  • Leverage reporting and dashboards to drive process improvements resulting in reduced costs and improved service.
  • Lead or participate in process improvement teams and prepare project reports for management.
  • Monitor and maintain information related to Fulfillment throughputs across all stages.
  • Act and support team as Subject Matter Expert on reporting capabilities and performance monitoring tools.
  • Strong Analytical skills.
  • Keen attention to detail and technical acumen.
  • Works independently to support Time critical Fulfillment operations. Holds decision making for monitoring and triaging any major system issues including escalation, resolution and communication to maintain/restore fulfillment operation.


Required Experience:

  • Business analysis and business process management skills.
  • Project management and Team Management Skills.
  • Understanding of order management, distribution and transportation processes.
  • Experience with fulfillment/eCom domains.
  • Experience with supply chain metrics and their use to drive process improvements.
  • Proven process improvement experience.
  • Effective communicator and ability to influence others to accomplish team objectives.


Technical Expertise:

  • Minimum 5+ Experience in Business Intelligence/Analytics.
  • Experience with BI reporting tools (Tableau).
  • Experience in Elastic Search/Kibana highly preferred.
  • Advanced Excel skills.
  • Good Understanding of MPP/Distributed Database systems.
  • Advanced SQL Skills - At least 2 Years of experience in developing advanced SQL.
  • Create, modify, maintain distribution of reports using multiple data inputs, systems and tools.



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