Salesforce Administrator

United Safety and Survivability Corporation is committed to delivering the most innovative and reliable safety and survivability solutions our customers can trust to protect life and property. As the global leader in our industry, we push boundaries by utilizing innovation to highly engineer and produce the next generation of safety and survivability technologies.

At United Safety we’re solving our industry's most important problems with talented individuals who share our passion to change the world. Our culture is fast-paced, energetic and innovative. We work to build an inclusive environment in which everyone, regardless of gender, race, religion, age, or background, can do their best work. We are fully committed to continuous growth and advancement; we will reinvest profits and resources into our employees, our processes and product innovation.

Job Title: Salesforce Administrator

Department: Data Analytics

Summary: As a Salesforce Administrator at United Safety, you will be responsible for the ongoing maintenance, configuration, and optimization of our Salesforce platform. You will work closely with stakeholders across various departments and acquisitions to understand their needs and implement solutions to support their goals. The ideal candidate will possess a strong understanding of Salesforce best practices, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical team members.

Responsibilities: As the Salesforce Admin you will:

• Administer and maintain the Salesforce platform, including user management, security settings, and data integrity.
• Assist with integration projects between Salesforce and other platforms.
• Onboard new and existing acquisitions into our Salesforce platform.
• Configure and customize Salesforce to meet the needs of different departments and users.
• Collaborate with stakeholders to gather requirements and implement new features, functionality, and processes within Salesforce.
• Develop and maintain reports, dashboards, and workflows to provide actionable insights and drive decision-making.
• Conduct regular audits of Salesforce data and processes to ensure accuracy, consistency, and compliance with company policies.
• Provide training and support to maximize effectiveness and efficiency in using Salesforce.
• Stay informed about new Salesforce features and updates, to assess their potential impact.
• Proactively identify opportunities for improvement and optimization of Salesforce platform.
• Work closely with the IT team and external vendors to troubleshoot issues that arise.
• Serve as the primary point of contact for Salesforce-related inquiries and support requests.
• Perform other duties, as assigned.

You’re a great fit for this position if this describes you;

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field and/or Salesforce Administrator certification (ADM 201) or additional certifications such as Salesforce Advanced Administrator or Salesforce Developer.
• Minimum 3 years of experience.
• Proven experience as a Salesforce Administrator, with a strong understanding of Salesforce configuration, customization, and administration.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Experience with Salesforce Lightning and Field Service Lightening is preferred.
• Knowledge of Salesforce Einstein Analytics or other Salesforce products is a plus.
• Experience working in a manufacturing environment is a plus.
• Able to perform in a fast-paced, team environment, while responding to change favorably.
• Capable of handling sensitive or confidential information with discretion.
• Safety is at the forefront of your mind when you are working, and you gladly follow all policies to promote a safe working environment.
• You bring with you a positive attitude and the ability to work in a team environment.
• Help United Safety operate effectively by adhering to attendance and punctuality standards.
• Understanding that you are part of a growing company, you have no concerns with and able to work extended hours as needed as well as some Saturdays to support that growth.

Here at United Safety, we embrace the core values that make us great.

P A SS I O N to build the future together.

This position description is intended to guide the activities of the person in this role. It is not intended to limit the thinking and creativity of the person in this role, nor is it intended that this description represents all the work that may be required of a person in this position.

United Safety is an Equal Opportunity Employer