Patient Advocate

2 weeks ago

Cleveland, United States Cognizant Technology Solutions Full time

Role: Patient Advocate

Job Purpose

The Patient Advocate coordinates activities to ensure that Medicaid, social security, county indigent or other types of eligible funding for healthcare services received for patients.

Duties and Responsibilities include assisting the patients and others to complete forms, applications, and other paperwork by achieving the following:

Collect and review patient information to determine patient‘s eligibility

Prepare documents review for accuracy and completeness.

Provide technical assistance on agency issues, services, and program.

Maintain and/or create files or record keeping systems.

Sort, label file and retrieve documents or other materials.

Ensure adequate documentation is maintained.

Manage caseload.

Retrieve, sustain and communicate all designated reports.

Maintain database.

Develop and retain professional relationship with hospital staff.

Maintain and respect confidentiality

Adhere to EMTALA and HIPAA guidelines

Work effectively with diverse groups of people and must demonstrate effective communication, organization, administrative, and time management skills.

May be required to travel locally.

Other duties may be assigned.

Skills: Administrative Skills :Oral Communication Skills Written Communication Skills Self-Guided Worker Customer Service Leadership Diplomacy Professionalism Organization Detail Oriented Time Management

Advanced aptitude in: Microsoft Office Tools (Word, Excel Pivot Tables, Project, and PowerPoint) Telephone Etiquette Team Oriented Change Management Math aptitude

Job Requirements

Analytical - Synthesize complex or diverse information, collect and research data, use intuition and experience to complement data, design workflows and procedures.

Continuous Learning - Assess own strengths and weaknesses, seek feedback to improve performance, pursue training and development opportunities, strive to continuously build knowledge and skills, share expertise with others.

Job Knowledge - Competent in required job skills and knowledge, uses resources effectively.

Use of Technology - Demonstrate required skills, adapt to new technologies, troubleshoot technological problems, use technology to increase productivity, keep technical skills up to date.

Problem Solving- Identify and resolve problems in a timely manner, gather and analyze information skillfully, develop alternative solutions, work well in group problem solving situations, use reason even when dealing with emotional topics.

Customer Service - Manage difficult or emotional customer situations, respond promptly to customer needs, solicit customer feedback to improve service and respond to requests for service and assistance.

Communications - Express ideas and thoughts verbally, express ideas and thoughts in written form, exhibit good listening and comprehension, keep others adequately informed, select and use appropriate communication methods.

Cooperation - Establish and maintain effective relations, exhibit tact and consideration, offer assistance and support to co-workers, work cooperatively in group situations, work actively to resolve conflicts.

Managing Customer Focus - Promote customer focus, establish customer service standards, provide training in customer service delivery, monitor customer satisfaction, develop new approaches to meeting customer needs.

Oral Communication - Speak clearly and persuasively in positive or negative situations, listen and get clarification respond, well to questions, demonstrate group presentation skills, participate in meetings.

Teamwork - Balance team and individual responsibilities, exhibit objectivity and openness to others‘ views, give and welcome feedback, contribute to building a positive team spirit, put success of team above own interests, able to build morale and group commitments to goals, and objectives support everyone‘s efforts to succeed.

Written Communication - Write clearly and informatively edit work for spelling and grammar varies writing style to meet needs present numerical data effectively able to read and interpret written information.

Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Salary and Other Compensation:

Applications will be accepted until 12/15/2024

The hourly rate for this position is between $17.00-21.00 per hour, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant‘s discretionary annual incentive program, based on performance and subject to the terms of Cognizant‘s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

* Medical/Dental/Vision/Life Insurance

* Paid holidays plus Paid Time Off

* 401(k) plan and contributions

* Long-term/Short-term Disability

* Paid Parental Leave

* Employee Stock Purchase Plan

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

  • Patient Advocate

    3 days ago

    Cleveland, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in Cleveland, OH. The Full Time schedule for this role will be Monday-Friday; 8am-4:30pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover...

  • Patient Advocate

    6 hours ago

    Cleveland, Ohio, United States University Hospitals Full time

    Patient AdvocateAnnual Salary: $93,000 - $118,000We are seeking a compassionate and skilled Patient Advocate to join our team at University Hospitals. In this role, you will prioritize the needs of patients and their families, ensuring they receive high-quality, person-centered care.Main Responsibilities:Assess patient needs and develop individualized care...

  • Patient Support Advocate

    4 weeks ago

    Cleveland, United States University Hospitals Full time

    Sign on bonus: $2,500!!! Registered Tech is highly preferred* A Brief Overview The Patient Support Advocate is knowledgeable about pharmacy and manufacturer assistance programs, insurance coverage (limitations, requirements, eligibility, formularies, prior authorizations, benefits investigations, etc.), available community and national resources, ICD-9...

  • Patient Advocate

    1 hour ago

    Cleveland, Mississippi, United States LHC Group Full time

    About the Opportunity: Join our team of dedicated professionals at LHC Group as a Hospice RN, where you will have the opportunity to make a meaningful difference in the lives of patients and their families. With a strong focus on compassion, empathy, and exceptional patient care, we strive to create a supportive work environment that fosters growth and...

  • Patient Advocate

    1 hour ago

    Cleveland, Tennessee, United States psg Full time

    Company Overview:At PSG, our mission is to deliver exceptional home healthcare services that prioritize patient-centered care and quality of life. We strive to create a warm and welcoming environment where patients and families feel valued and supported.Our Approach:We take a holistic approach to healthcare, focusing on the physical, emotional, and social...

  • Patient Support Advocate, Internal Benefit

    1 month ago

    Cleveland, United States University Hospitals Full time

    Sign on bonus: $2,500!!! A Brief Overview The Patient Support Advocate is knowledgeable about pharmacy and manufacturer assistance programs, insurance coverage (limitations, requirements, eligibility, formularies, prior authorizations, benefits investigations, etc.), available community and national resources, ICD-9 codes, and determinants of financial...

  • Medical Care Specialist

    3 weeks ago

    Cleveland, Ohio, United States Abode Care Partners Full time

    **Job Overview**We are seeking a compassionate Nurse Practitioner to provide evidence-based medical care to seniors and patients with complex needs.As a Medical Care Specialist - Senior Patient Advocate, you will examine and treat chronic illnesses, order diagnostic tests, and collaborate with other healthcare professionals to ensure comprehensive...

  • Compassionate Patient Advocate

    3 weeks ago

    Cleveland, Ohio, United States HarmonyCares Full time

    In today's dynamic healthcare environment, it is easy to lose sight of our core values. HarmonyCares, a physician-led organization, recognizes the importance of retaining the principles that drive us to deliver exceptional patient care.We prioritize building lasting relationships with our patients and families, providing personalized and compassionate...

  • Patient Advocate Coordinator

    6 days ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    Key ResponsibilitiesCare Coordinators are responsible for working collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients. This involves developing goals, planning interventions, and maximizing patient outcomes. The ideal candidate will be able to provide care and disease management coordination, identify...

  • Caring Patient Advocate

    6 days ago

    Cleveland, Ohio, United States Crossroads Hospice & Palliative Care Full time

    The Right Candidate for the JobWe are seeking a caring Registered Nurse to join our Crossroads Hospice & Palliative Care team. As a member of our after-hours response team, you will provide symptom relief and support to patients in need, using your skills and expertise to deliver high-quality care.In this role, you will have the opportunity to exceed...

  • Caregiver and Patient Advocate

    6 hours ago

    Cleveland, Tennessee, United States Amedisys Full time

    About This Opportunity:This is an exciting opportunity to join our team as a Registered Nurse in Home Healthcare.Key Highlights:We offer:Competitive compensation: $33.00 to $39.00 per hour, depending on location, job-related knowledge, skills, and experience.A supportive and inclusive work environment.Opportunities for advancement.A chance to make a...

  • Compassionate Patient Advocate

    2 hours ago

    Cleveland, Ohio, United States Tuesday Health Full time

    Palliative Care Clinical LeaderWe are seeking a skilled Palliative Care Registered Nurse to join our team at Tuesday Health. As a leader in delivering high-quality supportive care services to our patients and their families, you will work closely with our clinical team to provide a comprehensive approach to care.About the Role:Oversee the implementation of...

  • Patient Support Advocate, Central Fill Mail Order

    2 months ago

    Cleveland, United States University Hospitals Full time

    Sign on bonus: $2,500!!! Registered/Certified Tech's highly preferred* Position Summary The Patient Support Advocate is knowledgeable about pharmacy and manufacturer assistance programs, insurance coverage (limitations, requirements, eligibility, formularies, prior authorizations, benefits investigations, etc.), available community and national...

  • Telehealth RN Psychiatric Advocate

    7 days ago

    Cleveland, Ohio, United States Health Advocates Network Full time

    About the Role">This is an exciting opportunity for experienced Mental Health Tele Nursing Specialists to work with our team at Health Advocates Network. As a tele nursing specialist, you will provide remote care to patients and help them navigate their mental health journeys.

  • Patient Health Advocate

    4 hours ago

    Cleveland, Ohio, United States University Hospitals Full time

    RequirementsTo be considered for this role, candidates must hold a Bachelor's Degree in Nursing (BSN) or Master's Degree in Nursing (MSN). Additionally, they should possess current licensure as a Registered Nurse in Ohio and/or Multi-State Compact License. Basic Life Support (BLS) certification is also required upon hire.Registered Nurse (RN), Ohio and/or...

  • Patient Services Representative

    3 weeks ago

    Cleveland, Ohio, United States Care Alliance Full time

    About the RoleWe are seeking a highly skilled and multilingual Patient Services Representative to join our team at Care Alliance. In this role, you will be the first point of contact for patients, providing exceptional service and support throughout their healthcare journey.As a key member of our team, you will be responsible for processing medical records,...

  • LPN Community Health Advocate

    3 weeks ago

    Cleveland, Ohio, United States Care Alliance Health Center Full time

    At Care Alliance Health Center, we are dedicated to providing high-quality medical and dental care to those in need.About the RoleWe are seeking a Licensed Practical Nurse (LPN) to join our team as a Community Health Advocate. This role will provide supportive medical care to clients in various settings, including outreach clinics, shelters, and homeless...

  • Medical Care Professional

    2 weeks ago

    Cleveland, Ohio, United States Fresenius Medical Care Full time

    About Fresenius Medical CareFresenius Medical Care is a leading provider of kidney care services and solutions. Our mission is to improve the quality of life for patients with chronic kidney disease (CKD) and end-stage renal disease (ESRD).

  • Patient Experience Advocate

    16 hours ago

    Cleveland, Ohio, United States Metro Health Full time

    **About MetroHealth System**At MetroHealth System, we strive to become as good at preventing disease as we are at treating it. We aim to redefine healthcare by going beyond medical treatment to improve the foundations of community health and well-being.Salary and Benefits:**The estimated salary for this position is $16.00 per hour (Biweekly). We offer...

  • Radiology Technician

    3 weeks ago

    Cleveland, Ohio, United States Health Advocates Network-Allied Full time

    About the PositionWe are seeking an experienced Radiology Technician to join our team at Health Advocates Network-Allied.Key Responsibilities:Assist in diagnostic imaging procedures using various equipment and techniquesMaintain a safe and clean environment for patients and staffCollaborate with healthcare professionals to ensure high-quality patient...