Patient Experience Advocate
3 weeks ago
**About MetroHealth System**
At MetroHealth System, we strive to become as good at preventing disease as we are at treating it. We aim to redefine healthcare by going beyond medical treatment to improve the foundations of community health and well-being.
Salary and Benefits:**
The estimated salary for this position is $16.00 per hour (Biweekly). We offer competitive benefits packages to our employees.
Job Responsibilities:**
- Ensures a safe environment for patients, visitors, employees, and hospital property by rounding in behavioral health units and the emergency department
- Engages with patients and promotes a safe and therapeutic environment while working collaboratively with clinical teams
Requirements:**
- High School Diploma or passage of a high school equivalency exam
- 2 years of experience working in a Behavioral Health setting, corrections, or healthcare facility, or other related experience
- Training in WELLE or obtained within 90 days of hire
- Basic Life Support (BLS) certification from the American Heart Association (AHA) or obtains it within 90 days of hire
- Critical thinking skills, decisive judgment, and ability to work independently with minimal supervision
- Ability to interact effectively with diverse cultural, ethnic, racial, and socioeconomic backgrounds
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