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MS Dynamix AX Consultant

3 months ago

Phoenix, United States Tech One IT Full time
  • The Applications Specialist Senior provides administration, configuration, Tier 3 & 4 level support and maintenance for the Dynamix AX 2012 R3 application in the Office of the Treasurer.
  • Performs technical work of considerable difficulty in planning, coordinating, and executing application activities and projects that directly affect the day-to-day operations of the business. Works as part of the Dynamix AX team.
  • Performs application maintenance and updates as specified by vendors and industry standards; work includes use of a variety of management, development, and support tools for the Dynamix AX 2012 R3 application.
  • Performs implementations, upgrades, and enhancements to Dynamix AX 2012 R3 per business requirements
  • Provides Tier 1- 3 support functions and issue resolution for Dynamix AX 2012 R3
  • Elicits and analyses requirements of relevant application and project work by participating in design sessions with stakeholders, project managers, business analysts and team members.
  • Creates Knowledge base articles describing troubleshooting steps and procedures
  • Provides training on application enhancements, modifications and new features including documentation
  • Analyses and resolves performance problems including application, database, and system related issues
  • Demonstrates experience in project management, managing third-party vendors, and results-oriented collaboration among project stakeholders
  • Maintains the appropriate level of knowledge and understanding of the Treasurer’s Office Dynamix AX environment and implementation.


Skills Required

  • Knowledge of the current version of MS Dynamix AX 2012 R3
  • Knowledge of current versions of Microsoft SQL Server including T-SQL & SSRS
  • Knowledge of Microsoft Windows desktop, server OS and IIS management.
  • Knowledge of system design, development, and implementation.
  • Knowledge of computer hardware and operating capabilities.
  • Proficient in troubleshooting complex application, integration and performance issues, conducting root cause analysis and providing solutions that minimize the impact to the business
  • Skill in planning, organizing, and managing projects.
  • Ability to effectively train personnel in application configuration, integration, and best practices.
  • Ability to establish and maintain working relationships with employees, agencies, vendors, and the public.
  • Ability to effectively communicate orally and in writing.


Experience Required

Preferred education and/or experience:

  • Experience administering and supporting Dynamix AX 2012 R3
  • Experience with Windows Server 2012 – 2019
  • Experience in Microsoft SQL 2012 to 2019
  • Experience with PowerShell
  • Experience managing software implementation projects
  • Knowledge of Agile methodologies Experience working with mission critical enterprise Dynamix AX 2012 R3 applications in an administrator/implementer role.
  • Experience providing direct customer support and end user training. Experience working with software vendors, contractors and industry experts in a project lead or technical lead.


Education Required

  • Bachelor degree in Computer Science, Information Systems, or related field
  • Experience administering and supporting Dynamix AX 2012 R3
  • Experience with Windows Server 2012 – 2019
  • Experience in Microsoft SQL 2012 to 2019
  • Experience with PowerShell
  • Experience managing software implementation projects
  • Knowledge of Agile methodologies