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L1 Desktop Support Engineer

2 months ago


Chicago, United States Magicforce Full time

1. L1 desktop support engineer

2. Troubleshooting: Provide basic troubleshooting and guidance to customers in resolving their issues

3. Jira administration

4. Confluence administration

5. Onboarding and offboarding of consultant

6. Troubleshoot and configure AWS workspace

7. Windows patching through Ninja

8. Handling Office 365

9. Handling service desk day to day activities

10. Working in shifts

Office 365,desktop support,AWS