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L1 Desktop Support Engineer
2 months ago
1. L1 desktop support engineer
2. Troubleshooting: Provide basic troubleshooting and guidance to customers in resolving their issues
3. Jira administration
4. Confluence administration
5. Onboarding and offboarding of consultant
6. Troubleshoot and configure AWS workspace
7. Windows patching through Ninja
8. Handling Office 365
9. Handling service desk day to day activities
10. Working in shifts
Office 365,desktop support,AWS