CIC Responsable commerciale/Commercial Leader F/H
1 month ago
Job Description
Le responsable commercial du CIC joue un rôle clé dans la croissance stratégique de la gamme de produits Critical Infrastructure Communications (CIC). Relevant du responsable de la gamme de produits, ce poste travaille en partenariat avec les équipes commerciales régionales pour stimuler le développement commercial, développer les comptes stratégiques et maximiser les opportunités au sein du portefeuille CIC. En tant que représentant principal de la gamme de produits CIC dans toutes les régions, le responsable commercial fournira une connaissance approfondie des produits, un mentorat et des conseils stratégiques pour garantir l'alignement sur les stratégies de vente mondiales et les initiatives de soutien telles que les activités des partenaires de distribution, des OEM et de GE2GE
Principales responsabilités :
- Aider à améliorer les performances commerciales de CIC dans les régions, conformément aux plans opérationnels annuels.
- Assurer le rôle de mentor et de coach en matière de développement commercial de CIC auprès des équipes commerciales régionales, en les aidant à comprendre le portefeuille de produits CIC et à développer des stratégies pour pénétrer de nouveaux marchés, segments et applications.
- Garantir une veille sectorielle relative aux tendances, à la dynamique concurrentielle et aux besoins des clients pour informer efficacement la gamme de produits CIC et les stratégies régionales.
- Favoriser l'adoption de la solution CIC en vendant aux équipes commerciales et aux équipes des partenaires de distribution. Travailler avec les parties prenantes pour affiner et améliorer les outils et les supports de marketing selon les besoins pour des opportunités
- Soutenir l'exécution des stratégies des partenaires de distribution du CIC en collaboration avec les équipes commerciales régionales et GS Channels.
- Soutenir les initiatives GE2GE dans toutes les régions, en travaillant en étroite collaboration avec les équipes commerciales régionales et la direction de la gamme de produits afin de maximiser les synergies et les opportunités internes.
- Identifiez les écarts de croissance commerciale, tels que les clients potentiels, le positionnement concurrentiel et les stratégies de prix, et travaillez avec les équipes chargées des produits et des ventes pour les combler.
- Participer à l'examen des comptes clés et à l'évaluation des opportunités, contribuant ainsi à l'élaboration de stratégies d'enchères convaincantes qui augmentent les taux de réussite.
- Diriger des sessions stratégiques annuelles du CIC et représenter la gamme de produits CIC lors de réunions régionales internes, d'engagements avec les clients, de salons professionnels et d'autres événements pertinents.
- Collaborer avec l'équipe PL pour vous assurer que les modèles de livraison, les processus de support et les ressources sont alignés sur les objectifs commerciaux en matière de satisfaction et de croissance des clients.
- Baccalauréat en génie, en commerce ou dans un domaine connexe, avec un minimum de 10 ans d'expérience dans le service à la clientèle, les ventes, le commerce ou la gestion de produits au sein d'une entreprise d'ingénierie vendant des solutions techniques au secteur de l'énergie électrique.
- Les exigences en matière de diplôme peuvent être réduites pour les candidats ayant 15 ans ou plus d'expérience avérée dans un poste en contact avec la clientèle, en particulier dans le secteur des télécommunications et/ou de l'énergie.
- Solide compréhension technique des réseaux de communication, de l'automatisation industrielle ou des solutions de télécommunications dans le secteur de l'énergie.
- Capacité avérée à articuler clairement des solutions techniques complexes à des publics non techniques, y compris les clients, les parties prenantes et les équipes interfonctionnelles.
- Expérience dans le développement et la fourniture de présentations techniques, de propositions et d'analyses de rentabilisation qui alignent les besoins des clients sur les capacités des produits.
- Capacité et volonté de voyager jusqu'à 50 % du temps, selon les besoins
- Expérience antérieure dans le secteur des télécommunications et/ou de l'énergie.
- Solides compétences interpersonnelles avec la capacité de motiver et de responsabiliser les autres.
- Fait preuve d'une passion pour l'apprentissage avec une intégrité inébranlable.
- Une expérience éprouvée en matière de conduite du changement et d'amélioration continue.
- Crédibilité grâce à un historique d'exécution réussie.
- Expérience du commerce international au sein d'équipes interfonctionnelles et interculturelles.
- Expérience de la traduction des retours des clients en exigences de produits exploitables et en initiatives d'amélioration.
La Mission Handicap Grid Solutions facilite l'intégration des personnes en situation de handicap.
Overview:
The CIC Commercial Leader is a key figure in driving the strategic growth of the Critical Infrastructure Communications (CIC) product line. Reporting to the Product Line Leader, this role partners with regional sales teams to drive business development, grow strategic accounts, and maximize opportunities across the CIC portfolio. As the primary CIC product line representative across all regions, the Commercial Leader will provide expert product knowledge, mentorship, and strategic guidance to ensure alignment with global sales strategies and support initiatives such as Channel Partner, OEM, and GE2GE activities.
Key Responsibilities:
- Help drive CIC business performance in the regions in line with annual operating plans.
- Serve as a CIC business development mentor and coach to regional sales teams, helping them understand the CIC product portfolio and develop strategies to penetrate new markets, segments, and applications.
- Stay ahead of industry trends, competitive dynamics, and customer needs to effectively inform CIC product line and regional strategies.
- Drive the adoption of CIC solution selling across sales and channel partner teams. Work with stakeholders to refine and enhance marketing tools/collaterals as needed for specific regional opportunities.
- Support the execution of CIC Channel Partner strategies in collaboration with regional sales teams and GS Channels.
- Support GE2GE initiatives across all regions, working closely with regional sales teams and product line leadership to maximize internal synergies and opportunities.
- Identify commercial growth gaps, such as potential customers, competitive positioning, and pricing strategies, and work with the product and sales teams to address them.
- Participate in key account reviews and opportunity assessments, contributing to the development of compelling bid strategies that increase win rates.
- Lead annual CIC Strategy Sessions and represent the CIC product line at internal regional meetings, customer engagements, trade shows, and other relevant events.
- Collaborate with the PL team to ensure that delivery models, support processes, and resources are aligned with business goals for customer satisfaction and growth.
- Bachelor's degree in engineering, Business, or a related field, with a minimum of 10 years of experience in customer service, sales, commercial, or product management within an engineering business selling technical solutions to the electrical power industry.
- Degree requirement may be reduced for candidates with 15 years or more of proven experience in a customer-facing role, specifically within the Telecom and/or Energy sector.
- Strong technical understanding of communication networks, industrial automation, or telecom solutions in the power industry.
- Proven ability to clearly articulate complex technical solutions to non-technical audiences, including customers, stakeholders, and cross-functional teams.
- Experience in developing and delivering technical presentations, proposals, and business cases that align customer needs with product capabilities.
- Ability and willingness to travel up to 50% of the time, as required
- Previous experience within the telecom and/or energy sector.
- Strong interpersonal skills with the ability to motivate and empower others.
- Demonstrates a passion for learning with unyielding integrity.
- Proven track record of leading change and driving continuous improvement.
- Credibility through a proven history of successful execution.
- International business experience working with cross-functional and cross-cultural teams.
- Experience translating customer feedback into actionable product requirements and improvement initiatives.
Relocation Assistance Provided: No
#LI-Remote - This is a remote position
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