Front Office Manager
4 weeks ago
Summary of Responsibilities:
Reporting to the Assistant Director Front Office responsibilities and essential job functions include but are not limited to the following:
- Assist the Front Office in all aspects of the department and ensure service standards are followed
- Provides managerial support for Reception Royal Service Concierge Guest Relations and Guest Services in the daily operational duties for these areas
- Consistently offer professional friendly and engaging service
- Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
- Communicate through preshift logs emails and departmental meetings all pertinent information for the respective shift and areas of operation
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies procedures and service standards
- Follow all safety policies
- Other duties as assigned
Compensation: $80000 per annum
Qualifications :
- Passion for guest service
- Excellent written and verbal communication interpersonal and leadership skills
- Highly organized resultsoriented with the ability to be flexible and work well under pressure
- Degree or Diploma in Hospitality Management is an asset
- Fluency in English
- Minimum of 1 year previous proven supervisory experience
- Must have the ability to handle a multitude of tasks and Guest requests
- Knowledge of MicrosFidelio Property Management System an asset
- Should possess or seek certification in basic first aid
- Strong guest service orientation and training skills background required
- Ability to work independently and prioritize responsibilities
- Experience with a Hotel loyalty program an asset
- Computer proficiency in a Windows environment (Word Excel PowerPoint)
Remote Work :
No
Employment Type :
Fulltime
-
Event Manager, Live Journalism
3 weeks ago
New York, New York, United States Front Office Sports Full timeJob Title: Manager, Events and Live JournalismJob SummaryFront Office Sports is seeking a highly organized and motivated individual to join our team as a Manager, Events and Live Journalism. This role will play a crucial part in executing our expanding slate of in-person and virtual events, working closely with the Director of Events and Live Journalism to...
-
Event Manager, Live Journalism
3 weeks ago
New York, New York, United States Front Office Sports Full timeJob Title: Manager, Events and Live JournalismAt Front Office Sports, we're seeking a highly organized and motivated individual to join our team as a Manager, Events and Live Journalism. This role will play a crucial part in executing our expanding slate of in-person and virtual events.Key Responsibilities:Support all FOS virtual and in-person eventsDevelop,...
-
Front Office Manager
3 weeks ago
New York, New York, United States Marriott Full timeJob SummaryAs a Front Office Manager at Marriott International, you will be responsible for leading the front office team to deliver exceptional guest experiences and drive business results. You will oversee all front office functions, including guest arrival and departure procedures, and ensure seamless execution of front office operations.Key...
-
Front Office Manager
3 weeks ago
New York, New York, United States Loews Hotels Full timeJob Title: Assistant Front Office ManagerLoews Hotels is seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our front office team, you will be responsible for ensuring seamless guest registration, rooming, and account settlement processes.Key Responsibilities:Coordinate front desk services to provide...
-
Front Office Manager
3 weeks ago
New York, New York, United States Park Lane Full timeJob Title: Front Office ManagerJob Summary:The Front Office Manager is a key member of the hotel team, responsible for ensuring the smooth operation of the guest services, concierge, and uniformed services/transportation departments. This role requires a high level of customer service skills, attention to detail, and the ability to multitask in a fast-paced...
-
Front Office Manager
3 weeks ago
New York, New York, United States AccorHotel Full timeJob Title: Front Office ManagerSummary of Responsibilities:Assist the Front Office in all aspects of the department and ensure service standards are followedProvides managerial support for Reception Royal Service Concierge Guest Relations and Guest Services in the daily operational duties for these areasConsistently offer professional friendly and engaging...
-
Front Office Manager
3 weeks ago
New York, New York, United States ModernHaus SoHo Full timeJob Title: Front Office ManagerModernHaus SoHo is seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our hotel operations team, you will be responsible for ensuring the smooth operation of our Guest Services, Concierge, and Uniformed Services/Transportation departments.Key Responsibilities:Provide exceptional...
-
Front Office Manager
3 weeks ago
New York, New York, United States Loews Hotels Full timeJob Title: Assistant Front Office ManagerLoews Hotels is seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our hotel operations team, you will be responsible for coordinating the provision of exceptional front desk services to our guests.Key Responsibilities:Coordinate the welcome registration,...
-
Front Office Manager
3 weeks ago
New York, New York, United States Virgin Hotels New York City Full timeJob Title: Front Office ManagerWe are seeking a highly skilled and experienced Front Office Manager to join our team at Virgin Hotels New York City. As a key member of our hotel operations team, you will be responsible for leading the Rooms department and ensuring that our guests receive exceptional service and a memorable experience.Key...
-
Front Office Manager
3 weeks ago
New York, New York, United States NoMo SoHo Full timeJob Title: Front Office ManagerJob Summary:The Front Office Manager is responsible for ensuring the smooth operation of the Guest Services, Concierge, and Uniformed Services/Transportation departments. This role requires a high level of customer service skills, as well as the ability to motivate and coach staff to provide exceptional service to guests.Key...
-
Front Office Operations Manager
3 weeks ago
New York, New York, United States Hilton Garden Inn Full timeJob Title: Assistant Front Office ManagerOverview:We are seeking an experienced and skilled Assistant Front Office Manager to join our team at Hilton Garden Inn. As a key member of our front office team, you will be responsible for overseeing front office operations, supervising front office staff, and ensuring exceptional guest service.Key...
-
Front Office Operations Manager
3 weeks ago
New York, New York, United States Hilton Garden Inn Full timeJob Title: Assistant Front Office ManagerOverview:We are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at Hilton Garden Inn. As a key member of our front office team, you will be responsible for overseeing front office operations, supervising front office staff, and ensuring exceptional guest service.Key...
-
Front Office Manager
3 weeks ago
New York, New York, United States Park Lane Full timeJob Title: Front Office ManagerPark Lane New York, a leading hotel in the heart of Manhattan, is seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring the smooth and efficient operation of our Guest Services, Concierge, and Uniformed...
-
Front Office Manager
2 weeks ago
New York, New York, United States School of Visual Arts Full timeJob SummaryThe Front Office Manager is responsible for the daily management of the front office in the BFA 3D Animation and Visual Effects department. This position provides administrative and technical support to students, faculty, staff, and vendors.Key ResponsibilitiesAssist the Director of Operations in managing daily departmental activities and...
-
Front Office Operations Manager
3 weeks ago
New York, New York, United States Hyatt Grand Central New York Full timeAbout Hyatt Grand Central New YorkAt Hyatt, we pride ourselves on delivering exceptional hospitality experiences to our guests. Our team is dedicated to creating meaningful connections and exceeding expectations.Job SummaryThe Assistant Front Office Manager will oversee the front office staff, ensuring seamless operations and exceptional guest service. Key...
-
Front Office Operations Manager
3 weeks ago
New York, New York, United States Mandarin Oriental, New York Full timeJob Title: Assistant Director of Front Office OperationsMandarin Oriental, New York is seeking a highly skilled and experienced Assistant Director of Front Office Operations to join our team. As a key member of our Front Office leadership team, you will be responsible for overseeing the daily operations of the Front Office, ensuring seamless guest...
-
Front Office Manager
3 weeks ago
New York, New York, United States Marriott International Inc Full timeJob SummaryAs a Front Office Manager at Marriott International Inc, you will be responsible for overseeing the day-to-day operations of the front desk, ensuring exceptional customer service, and driving revenue growth. This role requires a strong leader who can motivate and empower a team to deliver outstanding results.Key ResponsibilitiesManage front desk...
-
Assistant Front Office Manager
2 months ago
New York, United States Hilton Garden Inn Central Park South Full timeOverview Opportunity: Assistant Front Office Manager Assist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards. Potential Career Path Front Office Manager Rooms Division Manager Assistant General Manager Essential Job Functions Interview, select,...
-
Operations Manager
2 weeks ago
New York, New York, United States Hyatt Centric Full timeJob SummaryAt Hyatt Centric Times Square New York, we are seeking a highly skilled and motivated Assistant Operations Manager - Front Office to join our team. As a key member of our front office staff, you will be responsible for overseeing the daily operations of the front office, including cash control, staffing needs, and guest services. Key...
-
Front Office Manager
2 weeks ago
New York, United States AccorHotel Full timeSummary of Responsibilities: Reporting to the Assistant Director Front Office responsibilities and essential job functions include but are not limited to the following:Assist the Front Office in all aspects of the department and ensure service standards are followedProvides managerial support for Reception Royal Service Concierge Guest Relations and Guest...