Family Service Assistant I
3 weeks ago
Summary Statement
The essential functions of this posting are providing support to the unit to which assigned. The candidate is responsible for scheduling appointments for clients and assisting with transportation. They will assist with office coverage when needed, answer phones, and should be knowledgeable of local services and be able to direct clients to needed services in the absence of the case manager. The candidate may visit clients in a variety of environments which include home and school. They will monitor and supervise visitation between parents and children and ensure child safety, and report their observations to the case manager. The candidate will be responsible for keeping detailed notes and entering them into FOCUS as well as assisting with other unit related needs.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Schedules appointments for clients and transports to required location (hospital, court, therapy session) provides coaching and assists client; provides support and encouragement to obtain desired outcome. Provides office and telephone coverage in absence of case manager and refers problem to appropriate party. Visits clients in a variety of environments such as home, school, observing behavior, and reporting to Case Manager. Prepares and maintains a variety of records and forms required by case manager to provide the necessary services to the client. Monitors behavior of child and parents on parental visits and insures safe interaction. May interview and obtain basic information from clients such as dates of birth or social security numbers of family members.
Job Requirements
JOB REQUIREMENTS for Family Service Assistant I
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S.
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