Technical Specialist
1 week ago
For over a century, American Packaging Corporation (APC) has been a leading flexible packaging converter for customers throughout North America. We nurture our employees by providing competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs. These are just a few reasons why we were named a ‘Best of the Best‘ in the Best Workplaces in the Americas awards for 12 years in a row. APC‘s longstanding success is fueled from the inside out, and we consistently seek to improve our internal operations to propel that success into the future.
SUMMARY: Assist in the day-to-day activities and communications of the Technical Department. Develop, maintain, and disseminate a variety of technical information. Provide support to technical staff with a focus on product development and production planning.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Coordinate all trial activity within the Division to include:
- Approval sign off and preparation of job jackets for all trials
- Follow up with Production Control and Scheduling
- Coordinate with Technical, Customer Service, and Sales on trial purchase orders and ship to information
- Inspecting finished goods and applying trial labels to rolls/pallets before shipment
- Coordinate shipment of trials including release paperwork
- Coordinating with sales, tech service, and product development engineers on trial shipments as well as sending out weekly report of trial activity to the Technical Service Group
- Follow up on billing information
- Maintain trial finished goods inventory and tracking report
- Maintenance of Product Development trial log and documentation of trial expenses to ensure conformity to monthly budget - regular review with Accounting and Technical Director
- Lead weekly Technical and Manufacturing review meeting for upcoming trials
- Op Specs - responsible for writing, routing, and tracking performances. Supply feedback to PDS of any sufficient information from finishing department. Expected to be department expert with finishing operations.
- M-Specs - Filing of obsolete M-Specs and hard copy maintenance
- Design Plans - Assigning Op Specs, and assuring proper coordination to M-Spec
- Responsible for maintain customer specifications including electronic files, paper copies, electronic receipt, and customer acceptance
- Alternate Material Qualifications: For applied materials, i.e. adhesives, coatings, cold seals, etc. whether for cost savings or product performance enhancements, lead projects to implement selected alternate materials through a statistical approach proving out performance acceptability and securing a low risk change.
- Use the deviation process to control change management by writing, approving, and closing deviations to ensure the appropriate long-term actions are taken based off of the deviation. Compile production data vs. deviation data and follow up with performance at customer to compare with alternate material performance.
- Assistance with documentation and revision to Technical Department SOPs
- Complete product development assignments as assigned, including but not limited to researching raw material options, providing structure recommendation to pricing analyst, conducting customer presentations, and developing new packaging applications.
- Attend supplier visits, testing water, and distributing meeting documentation to procurement and technical teams.
- Laser score specs - write, reviews, and seek approval of laser specifications. Be involved in trials, development, and technology reviews.
- Working in laboratory to complete non-standardized evaluations and make customer requested samples.
- Assemble and create pouch samples in support of PDE activities and development.
- Provide daily assistance to the Technical Department in areas of communication with the external customers, data compilation, preparation f reports, meeting minutes, etc. Also includes ability to write all specification types, i.e. M-Spec, Op-Spec, Preconverter Specs, Pouch Spec, etc.
- Role is designed to coach, train, and develop individuals for further advancement with tech or corporate community.
- Occasional travel by air and/or auto requiring overnight stays.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor‘s degree (B. A.) or equivalent from four-year college or university; with three-year related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Any lifting over 50 pounds would require assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: .
-
Configuration Management Specialist
4 weeks ago
Columbus, Ohio, United States Advantage Technical Full timeJob Title: Configuration Management SpecialistJob Summary:Advantage Technical is seeking a highly skilled Configuration Management Specialist to support production operations. The selected candidate will be responsible for managing Configuration Items and Configuration Data across complex hardware and software systems, serving as the Configuration Management...
-
Configuration Management Specialist
4 weeks ago
Columbus, Ohio, United States Advantage Technical Full timeJob Title: Configuration Management SpecialistWe are seeking a skilled and motivated Configuration Management Specialist to support our team. This position is responsible for maintaining and managing technical data for product configurations, ensuring that all changes and variances are properly documented and their impacts assessed. The ideal candidate will...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States The Judge Group Full timeTechnical Support SpecialistContract to hire roleKey Responsibilities:Provide technical support for POS systems, ensuring seamless operation and resolving issues in a timely manner.Requirements:5+ years of experience in ARGO Teller or similar POS systems.Tech Stack:Java, J2EE, Web Services, HTML, XML, JavaScript, PowerShell, SQL, C++ development.Preferred...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Motion Recruitment Partners LLC Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Motion Recruitment Partners LLC. As a Technical Support Specialist, you will be responsible for providing hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.Responsibilities:...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Russell Tobin Full timeJob Title: Technical Support SpecialistLocation: Columbus, OHDuration: 6 Months Contract+Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Russell Tobin. As a Technical Support Specialist, you will be responsible for providing top-tier customer service to our clients, resolving technical issues, and ensuring a...
-
IS Technical Specialist
2 months ago
Columbus, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking an IS Technical Specialist to join our team in Columbus, Ohio. As an IS Technical Specialist, you will be responsible for designing secure, scalable, and highly available cloud infrastructure on AWS, maintaining operational tools for CI/CD monitoring, and administering container services such as EKS or OpenShift...
-
Technical Support Specialist
3 weeks ago
Columbus, United States Experis Full timeOur client, a global power solutions leader, is seeking a Technical Support Specialist to join their team. As a Technical Support Specialist, you will be part of the Digital Products & Applications supporting the IT Department. The ideal candidate will have clear communication, adaptability and attention to detail which will align successfully in the...
-
Technical Support Specialist
4 weeks ago
Columbus, United States Experis Full timeOur client, a global power solutions leader, is seeking a Technical Support Specialist to join their team. As a Technical Support Specialist, you will be part of the Digital Products & Applications supporting the IT Department. The ideal candidate will have clear communication, adaptability and attention to detail which will align successfully in the...
-
Technical Support Specialist
3 weeks ago
Columbus, United States Dunhill Professional Search & Government Solutions Full timeTechnical Support SpecialistSecret Clearance | Security+ Required**Night Shift Opening OnlyWe are looking to hire a Technical Support Specialist to provide support services for the Production, Scheduling and Controls Team, currently being supported by the existing hosting provider Defense Information Systems Agency (DISA). The Project, Scheduling, and...
-
Technical Support Specialist
3 weeks ago
columbus, United States Dunhill Professional Search & Government Solutions Full timeTechnical Support SpecialistSecret Clearance | Security+ Required**Night Shift Opening OnlyWe are looking to hire a Technical Support Specialist to provide support services for the Production, Scheduling and Controls Team, currently being supported by the existing hosting provider Defense Information Systems Agency (DISA). The Project, Scheduling, and...
-
Technical Support Specialist
3 weeks ago
columbus, United States Dunhill Professional Search & Government Solutions Full timeTechnical Support SpecialistSecret Clearance | Security+ Required**Night Shift Opening OnlyWe are looking to hire a Technical Support Specialist to provide support services for the Production, Scheduling and Controls Team, currently being supported by the existing hosting provider Defense Information Systems Agency (DISA). The Project, Scheduling, and...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Beacon Hill Full timeWe are seeking a skilled Technical Support Specialist to join our client's technical support team. As a Helpdesk Analyst, you will be responsible for troubleshooting various technical issues both over the phone and in person, while providing excellent customer service. You will work with a variety of technologies and be expected to learn new ones. If you are...
-
Technical Support Specialist
4 weeks ago
Columbus, United States Manpower Group Inc. Full timeOur client, a global power solutions leader, is seeking a Technical Support Specialist to join their team. As a Technical Support Specialist, you will be part of the Digital Products & Applications supporting the IT Department. The ideal candidate will have clear communication, adaptability and attention to detail which will align successfully in the...
-
Technical Security Specialist
2 days ago
Columbus, United States Trulieve Full timeTechnical Security Specialist Reports to: Director of SecurityDepartment: Security Location: Ohio / West Virginia - remote Candidate living in OH preferred, travel throughout Ohio / West Virginia area, up to 50-75% of the time, travel to MD as neededSchedule: Mon-Fri, on call on weekends, will accommodate weekly schedule if called in Job Summary:The...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States OtterBase Full timeJob OverviewWe are seeking a skilled and detail-oriented Technical Support Specialist to join our team at OtterBase. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional customer service.Key ResponsibilitiesKey Responsibilities Include:• Serve as the primary point of...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Russell Tobin Full timeJob Summary:Russell Tobin is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for users who call our IT Service Desk. Your primary responsibility will be to provide high-level customer service while answering incoming calls, tracking information in a call tracking...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States Insight Global Full timeJob SummaryInsight Global is seeking a Technical Support Specialist to provide expert technical guidance and support to our clients in the charter management industry. As a second-tier end user contact, you will be responsible for resolving technical problems and providing remote assistance to customers.The ideal candidate will have in-depth knowledge of...
-
Technical Support Specialist
1 month ago
Columbus, Ohio, United States Beacon Hill Full timeJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Beacon Hill. As a Helpdesk Professional, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot technical issues over the phone and in personProvide excellent customer service and...
-
Technical Operations Specialist
4 weeks ago
Columbus, Ohio, United States Revive Environmental Technology, LLC Full timeJob DescriptionRevive Environmental Technology, LLC is seeking a skilled Technical Operations Specialist to join our team. As a key member of our operations team, you will be responsible for performing hands-on work across 4 primary functional areas of our chemical processing equipment.Key Responsibilities:Perform engineering runs of Revive's PFAS...
-
Technical Support Specialist
4 weeks ago
Columbus, Ohio, United States JobRialto Full timeJob Summary:JobRialto is seeking a skilled Technical Support Specialist to help automate and implement new technology to assist with keeping the desktop environment current and running optimally. The ideal candidate will have a strong understanding of Desktop Support and Software Licensing Services, as well as experience with imaging machines and installing...