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Account Manager

2 months ago

Fresno, United States Stardom Employment Consultants Full time

Salary: $65K $110K Salary is negotiable based on experience.

Job Summary:
As an Account Manager in the staffing industry you will be responsible for managing client relationships identifying new business opportunities and driving sales growth. This role requires a deep understanding of client needs the ability to deliver tailored staffing solutions and the skills to expand our client base. The ideal candidate will have a strong background in sales a passion for customer service and experience in the staffing industry.

Key Responsibilities:

  • Client Relationship Management: Serve as the primary point of contact for clients building and maintaining strong longlasting relationships.
  • Sales Growth: Identify and pursue new business opportunities within existing accounts and through prospecting new clients.
  • Needs Assessment: Work closely with clients to understand their staffing needs and develop customized recruitment solutions.
  • Proposal Development: Prepare and present proposals negotiate contracts and close sales to achieve revenue targets.
  • CrossSelling: Leverage your knowledge of our services to crosssell additional staffing solutions that meet client needs.
  • Market Research: Stay informed about industry trends market conditions and competitor activities to strategically position our services.
  • Client Onboarding: Ensure a smooth onboarding process for new clients including setting expectations explaining service offerings and managing contracts.
  • Collaboration: Work closely with recruitment teams to ensure client requirements are met and service delivery exceeds expectations.
  • Reporting and Analysis: Track and report on sales performance client satisfaction and market trends to inform business strategy.
  • ProblemSolving: Address and resolve client issues acting as a liaison between the client and internal teams.
  • Customer Retention: Develop and implement strategies to retain clients and increase customer loyalty.

Qualifications:

  • Experience: 3 years of experience in account management or sales within the staffing or recruitment industry is required.
  • Sales Skills: Proven track record of meeting or exceeding sales targets in a B2B environment.
  • Industry Knowledge: Strong understanding of staffing and recruitment processes industry trends and workforce solutions.
  • Communication Skills: Excellent verbal and written communication skills with the ability to engage and influence clients at all levels.
  • Customer Focus: Strong customer service orientation with a commitment to client satisfaction and success.
  • ProblemSolving: Ability to quickly identify issues and implement effective solutions.
  • Negotiation Skills: Strong negotiation and contract management skills.
  • Organizational Skills: Excellent time management and organizational skills with the ability to manage multiple accounts and projects simultaneously.
  • Team Collaboration: Ability to work effectively with internal teams to deliver on client expectations.
  • Technical Skills: Proficiency in CRM software and Microsoft Office Suite.

Remote Work :

No