Account Manager

4 weeks ago


Fresno, California, United States WestRock Full time
Job Summary

We are seeking a highly skilled and experienced Account Manager to join our team at WestRock. As an Account Manager, you will be responsible for serving as a liaison between our company and our customers, providing specialized support and value-added sales and service solutions to deliver ongoing value.

Key Responsibilities
  • Serve as the liaison between WestRock and customer to support supplier plants in improving overall customer service
  • Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer
  • Ensure the needs of customers are met while aligning to meet MD business objectives
  • Assist with budget development and management cross-functionally with Sales and Financial Managers
  • Develop understanding of customers’ market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines
  • Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value
  • Complete and develop Opportunity Plans that are in support of and align with Corporate Account’s Key Account Profiles (KAP’s)
  • Review Opportunity Plans with VP Sales on a regular basis
  • Partner with production, manufacturing, and account team to ensure customer needs are properly communicated
Requirements
  • Bachelor’s degree preferred
  • 2 to 3 years of experience in corrugated sales preferred
  • Years of related experience in sales, project management, and/or technical training
  • Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry
  • Proven experience with packaging systems
  • Demonstrated sales competence and business acumen
  • Ability to provide clarity to complex problems and develop long-term solutions
  • Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels
  • Possess effective leadership qualities and insightful business judgment
  • Excellent computer skills including Word, Excel and PowerPoint
  • Excellent written and verbal communication skills
What We Offer
  • Corporate culture based on integrity, respect, accountability, and excellence
  • Comprehensive training with numerous learning and development opportunities
  • An attractive salary reflecting skills, competencies, and potential
  • Benefits package includes medical, dental, vision, life insurance, 401k with match and more
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work

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