Compliance Specialist

5 days ago

College Park, United States City of Atlanta Full time
JOB DESCRIPTION

General Description and Classification Standards

Conducts inspections and reviews of concession operations and practices to assure compliance with applicable FDA, health department, state, and federal regulations and with the terms of contractual agreements with the Airport. Investigates complaints. Reviews operating reports, advertising materials, signage, and other materials to assure compliance with agreements.

Supervision Received

Performs work under general supervision of a manager or director in Airport Concessions.

RESPONSIBILITIES

Essential Duties & Responsibilities

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
  • Conducts quality assurance inspections for food and beverage locations to ensure compliance with health department and/or FDA regulations, with terms of contracts and agreements, and for acceptable appearance and operational effectiveness.
  • Conducts pest control inspections on all food service and retail facilities to ensure compliance with the concessionaires lease agreement, health department regulations, and compliance standards of the Department of Aviation.
  • Conducts TSA prohibited item audit to ensure compliance with TSA regulations.
  • Prepares semi-annual performance reviews for each food and beverage concessionaire. Investigates and responds to customer complaints about concessions; discusses issue with concession manager; determines solution and responds to customer as needed.
  • Meets with Concessionaires and owners to understand and discuss their store operations.
  • Reviews, approves or disapproves Market Basket Pricing or other business changes submitted by Concessionaires for price increases or new items to be sold within the Airport for consistency and compliance with lease agreement.
  • Maintains inspection and complaint reports for future reference and for incorporation into periodic concessionaires meetings.
Decision Making

Position works within the limits of legal and regulatory inspection and operating requirements and Airport policy, but is free to set own schedule and work sequences.

Leadership Provided

None. May oversee temporary or contract workers as needed.

Knowledge, Skills & Abilities

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

Knowledge of fundamentals of food service and retail businesses; knowledge of rules and regulations outlined in the FDA Food Code, State of Georgia codes, and the Clayton County Health Department regulations; some knowledge of typical contractual language as applied to retail space.

Excellent oral and written communication skills; good organization and recordkeeping skills.

Ability to plan work schedules and sequences to meet oversight requirements; to interact in a professional manner with concession staff and management; to explain concerns or issues clearly and objectively; to negotiate resolutions of operating issues.

QUALIFICATIONS

Minimum Qualifications

Education and Experience

Bachelor's degree in an appropriate area, including environmental science, public health, business, restaurant management or related area. (Equivalent professional experience may be considered for substitution for the required degree on an exception basis.) Two to three years of related inspection or compliance experience.

Preferred Education & Experience

Bachelor's degree in an appropriate area, including environmental science, public health, business, restaurant management or related area. (Equivalent professional experience may be considered for substitution for the required degree on an exception basis.) Three years of experience in conducting public health or similar inspections and audits.

Licensures and Certifications

None required. FDA Standardization, HACCP Training, ServSafe Training, AAAE, ACI and Georgia Restaurant Association are highly desirable licensures and certifications.

Essential Capabilities and Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

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