Management Analyst III

4 weeks ago


Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:

The Management Analyst III is a member of the Process and Continuous Improvement (PCI) team within the Business and Quality Operations Section of the Provider Finance Department (PFD), the position involves:

1) coordinating and implementing organizational studies and evaluations, reviewing systems and procedures,

2) SharePoint administration,

3) maintaining PowerApps and Power Automate Flows,

4) assisting in project management,

5) coordinating work simplification studies, and

6) reviewing operations and procedures manuals to assist management in operating more efficiently and effectively.

This position works under limited supervision, with latitude for the use of initiative and independent judgment.

Essential Job Functions:
Essential Job Functions:

Assists with the development, implementation, and delivery of policies, procedures, processes, training, and quality assurance activities to strengthen performance of department.

Facilitates development of presentations and talking points, tracks and reports performance measures. Consolidates and reports research findings in a way that is useful to and appropriate for the intended audience.

Coordinates with other PFD teams and other Chief Financial Officer divisions to ensure appropriate response and collaboration for both internal and external projects and processes.

Maintains PowerApps, Power Automate Flows and Dashboards.

Administers the PFD SharePoint sites, including working with managerial teams to ensure updated information is available and easily accessible on SharePoint pages.

Provides support, guidance, and accountability for team activities, processes, and communications. Assists with department coordination to ensure compliance with federal and state requirements.

Knowledge Skills Abilities:
Strong and effective communication skills, both orally and in writing.

Skill in producing clear written content, publications, and technical documents.

Skill in the use of computer/laptop equipment and applicable Microsoft Power Platform software applications.

Experience in using automated systems for documentation, research, and tracking.

Skill in working collaboratively and cooperatively with diverse groups.

Knowledge of organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.

Knowledge of data and trend analysis.

Knowledge of principles and practices of business operations and management.

Knowledge of state and federal laws, rules, and policies related to health and human services.

Skill in conducting quality assurance activities and identifying trends that indicate a need for policy or process improvements or additional training.

Ability to assist with directing program activities to establish goals and objectives that support the strategic plan, and to devise solutions for administrative problems.

Ability to establish and maintain positive, effective working relationships with others.

Ability to think creatively and support creative thinking in others.

Ability to remain flexible in an environment of change.

Ability to develop training materials and instruct and train others.


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