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Program Specialist V

4 months ago

Corpus Christi, United States Texas Department of Aging & Disability Services Full time
Job Description:
The Program Specialist V works under the general supervision of the ALF, DAHS, PPECC and HCSSA programs policy and rules manager within Long-term Care Regulation. The Program Specialist V develops policies, procedures, handbooks, manuals, presentations and other policy deliverables associated with long-term care regulation programs and serves as an internal and external policy expert for current and proposed policy to internal and external stakeholders, including members of the public, providers, associations, and internal HHS staff in a variety of program areas.

The Program Specialist V provides advanced assessment of complex information and other technical assistance to internal and external stakeholders. The position also analyzes proposed legislation and manages activities associated with implementation of legislative initiatives and internal HHSC initiatives. The Program Specialist V reviews handbooks, manuals and other documents for accuracy and assesses the impact of proposed policy documents. The position also frequently represents the section at meetings with federal and state agencies and at meetings with providers and advocacy groups.

The Program Specialist V is expected to maintain current knowledge in assigned program areas by reviewing literature, attending meetings or seminars, and communicating with other professionals in the field. The position may participate in or lead the development and promulgation of rules and will make external presentations related to assigned programs. The Program Specialist V may participate in regulatory visits.
Essential Job Functions:
Develops and maintains policies, procedures, handbooks and manuals.
Tracks, monitors, plans, coordinates and schedules activities on a complex level to ensure deadlines and deliverable requirements are met.
Provides policy interpretation and other complex technical assistance to internal and external stakeholders related to state and federal policies, procedures, rules, regulations, standards and requirements.
Provides or verifies information and addresses questions and issues raised by stakeholders.
Analyzes the potential effects of court rulings and proposed legislation on agency operations.
Monitors changes in legislation and manages implementation initiatives to ensure that the agency is in compliance with legislative mandates.
Plans, attends, and facilitates public and internal meetings.
Develops and conducts trainings and other public presentations.
Participates in or leads the development and promulgation of rules, including external presentations related to assigned programs.
Other duties as assigned.
Knowledge Skills Abilities:
Knowledge of project management, leadership, and organizational development principles.
Knowledge of HHSC programs, policies, and service delivery processes.
Knowledge of policy and rule development processes. Knowledge of facilitation skills and principles.
Knowledge of the Home and Community Support Services Agencies (HCSSA) program.
Ability to independently plan and organize the work of self and others.
Ability to prioritize and organize workloads.
Ability to gather, assemble, correlate, and analyze facts.
Knowledge of problem-solving processes to produce solutions to complex problems.
Ability to communicate effectively professionally both orally and in writing through consulting, presentations, and concise reports.
Ability to research, develop and evaluate policies, processes and procedures, and to implement them.
Ability to use computer databases to analyze and solve problems.
Skill in development of complex strategic and operational reports, including statistical analysis and the determination of relational associations within data, utilizing various databases and software to report the information.
Knowledge of basic business operations and the working of organizations, specifically HHS agencies, along with mature business skills.
Ability to provide excellent customer service and demonstrate diplomacy in dealings with others.