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Customer Service Officer

2 months ago

Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)

Responsibilities

Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system Achieve / Exceed individual and team KPIs set by the management Maintain a positive and helpful approach in interactions with all customers Any other related ad-hoc duties as assigned

Requirements:

Possess Call Centre / Customer Service experience No experience are welcome to apply & training will be provided Good communications and interpersonal skills Customer service oriented Good team player Able to work independently with minimal supervision Able to work on weekends (Will have some weekends off)

Other Information:

Working Hour: Office Hour / 5 Day Work Week (including weekends) Location: CBD Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

Reason for leaving each past & current employment

Salary drawn for each past & current employment

Expected Salary

Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076