Revenue Operations Manager

3 days ago


New York, United States 3i Members Full time

3i Members Overview:

3i Members is a rapidly growing, invitation-only community of private investors sharing deals, insights, and contacts. With a focus on alternative and off-market deal flow, shared benefits, and investor services, 3i serves as a kitchen table around which highly engaged high-net-worth individuals can discuss and debate compelling, unexpected opportunities in emerging sectors.


Role Overview:

The Revenue Operations Associate is a hybrid technical and business role that will focus on driving revenue growth and optimizing sales operations. We are seeking a scrappy startup operator with experience in Sales and Growth Operations. The ideal candidate is data-driven, enjoys managing comprehensive projects, and excels in both strategizing and execution.


Key Responsibilities:

  • Develop and implement success strategies for client onboarding and retention.
  • Enhance sales efficiency through enablement programs, process improvements, and support initiatives.
  • Lead forecasting and segmentation strategy to optimize sales performance and market coverage.
  • Oversee account management personnel onboarding and training to ensure readiness and productivity.
  • Prepare data and insights for revenue team meetings and problem solving
  • Design, build, and maintain strategies, infrastructure, and processes that drive market success and sales team efficiency.
  • Manage CRM and pipeline to ensure accuracy and cleanliness.
  • Identify and support top-of-funnel activities and potential referral sources.
  • Maintain and iterate on dashboards to ensure accuracy and alignment with team feedback.
  • Support retention strategies and develop action plans for at-risk members.


Qualifications:

  • Proven experience in data-driven decision-making and project management.
  • Strong collaboration skills, with the ability to work effectively with cross-functional teams.
  • Excellent communication skills, capable of influencing and driving results at all organizational levels.
  • Bachelor's degree in Business, Data Science, or a related field.
  • 2-4 years of experience in data, sales operations, revenue operations, or a related role.


Required Technical Skills

  • CRM Management (Hubspot, Pipedrive, Salesforce)
  • SQL
  • Python
  • Pandas
  • Numpy
  • Data Visualization (Metabase, Hex, Mode Analytics)


Nice to Have Technical Skills (Learning and Development Areas)

  • DBT (Data Build Tools)
  • BigQuery
  • ELT Proccesses
  • Python Packages/Frameworks
  • OpenAI APIs


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