Services Manager
7 days ago
Work Location Type:Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years. Position Details: Reporting to the Regional Director for Onsite Services, the Manager Onsite Services leads a team to help Grainger become customers first choice for the products and services they need to keep their workplaces safe, efficient, and functioning. Leading the District efforts for KeepStock (Grainger's vendor managed inventory solution) engagements and onsite customer service activities. Build solid partnerships to facilitate success allowing Grainger to extend our reach into our customer's locations and provide superior service. You Will: KeepStock Management/Leadership: Manage a team of 10 to 20 Onsite Service Representatives/Specialists who maintain inventory in customer accounts helping customers save time and money. Use Grainger network to collaborate within multiple teams to achieve results. Implement Leader Plan which includes assessing and prioritizing, coaching and teaching, hiring top talent Promote great team member engagement, support team member development. Performance/Resource Management: Manage projects by allocating resources ensuring return on investment and profitability. Understand market conditions and trends and customer requirements to provide appropriate direction and guidance to the broader organization. Ensure the right solutions and resources are being offered/deployed to customers. Ensure excellent customer survey satisfaction levels. You Have: 5+ years' manufacturing or industrial business experience with direct leadership experience. Understanding of financial and economic concepts. Experience leading in a matrixed environment. Experience building and working within different teams. Strength in process improvement, ownership and control and project management Experience leading and working towards goals with a remote team. Compensation:: This position is salaried and will pay between $85,680. to 131,580. with 15 % bonus eligibility target.The range provided is a guideline and not a guarantee of compensation. Other factors that are involved in offer decisions include, and are not limited to: a candidate's experience, qualifications, geographical area, and internal equity of the team. Rewards and Benefits: With benefits starting day one, our programs provide choice and flexibility to meet team members' individual needs. Check out the highlights below and review all our benefits . Medical, dental, vision, life, and pet insurance plans and 6 free sessions each year with a licensed therapist to support your emotional wellbeing Paid time off (PTO) and 6 company holidays per year 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no match required Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education and tools Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
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Service Manager
4 weeks ago
South Plainfield, New Jersey, United States Simplex Full timeJob SummaryWe are seeking a highly skilled Service Manager to lead our branch operations and drive exceptional customer experiences. As a key member of our team, you will be responsible for managing a team of Service Technicians, ensuring timely and efficient service delivery, and collaborating with sales staff to meet customer needs.Key...
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Service Manager
3 weeks ago
South Plainfield, New Jersey, United States Simplex Full timeService Manager Job DescriptionAs a Service Manager at Simplex, you will play a critical role in delivering exceptional customer experiences and driving business growth. Your primary focus will be to lead a team of Service Technicians and collaborate with sales staff to ensure timely and efficient service delivery to our customers.Key...
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Service Manager
1 month ago
South Plainfield, New Jersey, United States LMK Recruiting Full timeService Manager Job DescriptionAs a Service Manager at LMK Recruiting, you will be responsible for leading a team of Service Technicians and ensuring excellent customer experiences through proactive communication and service management.Key Responsibilities:Process customer orders and ensure timely deliveryDeliver exceptional customer experiencesInstall...
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Service Manager
1 month ago
South Plainfield, United States LMK Recruiting Full timeService Manager Position Overview: As a Service Manager, you will be at the forefront of our branch operations, leading a team of 1 to 12 Service Technicians. Your primary focus will be to enhance our customer experience through excellent service management and proactive communication. You will collaborate with outside sales personnel and inside sales...
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Service Manager
1 week ago
South Plainfield, United States LMK Recruiting Full timeService Manager Position Overview: As a Service Manager, you will be at the forefront of our branch operations, leading a team of 1 to 12 Service Technicians. Your primary focus will be to enhance our customer experience through excellent service management and proactive communication. You will collaborate with outside sales personnel and inside sales...
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Service Manager
4 weeks ago
South Plainfield, New Jersey, United States LMK Recruiting Full timeJob DescriptionAs a Service Manager at LMK Recruiting, you will be at the forefront of our branch operations, leading a team of 1 to 12 Service Technicians. Your primary focus will be to enhance our customer experience through excellent service management and proactive communication. You will collaborate with outside sales personnel and inside sales staff to...
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Waste Management Driver
4 weeks ago
South Plainfield, New Jersey, United States Republic Services Full timeAbout Republic ServicesWe are a leader in the environmental services industry, providing customers with a comprehensive set of products and services, including recycling, waste management, and environmental solutions. Our goal is to create a more sustainable world by partnering with customers to manage their waste streams effectively.Job SummaryWe are...
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Service Manager Lead
2 weeks ago
South Plainfield, New Jersey, United States LMK Recruiting Full timeService Manager Job DescriptionAt LMK Recruiting, we are seeking a highly skilled and experienced Service Manager to lead our branch operations and drive customer satisfaction.Key Responsibilities:Process customer orders and ensure timely delivery of services.Deliver exceptional customer experiences through proactive communication and service...
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Service Manager Lead
2 weeks ago
South Plainfield, New Jersey, United States LMK Recruiting Full timeJob Title: Service ManagerAt LMK Recruiting, we are seeking a highly skilled and experienced Service Manager to lead our branch operations and drive customer satisfaction.Job SummaryThe Service Manager will be responsible for overseeing the service delivery process, ensuring timely and efficient service to our customers. This role requires strong leadership...
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Industrial Services Manager
2 weeks ago
South Plainfield, New Jersey, United States Grainger Full timeJob Summary: We are seeking an experienced Industrial Services Manager to lead our Onsite Services team at Grainger. As a key member of our operations team, you will be responsible for managing a team of Onsite Service Representatives/Specialists, leading district efforts for KeepStock engagements, and building partnerships to facilitate success.Key...
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Delivery Operations Manager
1 week ago
South Plainfield, New Jersey, United States Petro Home Services Full timeJob DescriptionWe are seeking a highly skilled and experienced Delivery Manager to join our team at Petro Home Services. As a key member of our operations team, you will be responsible for the overall management of our delivery operations, ensuring the highest levels of customer satisfaction and production efficiencies.Key ResponsibilitiesDelivery Operations...
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Customer Service Account Manager
2 weeks ago
South Plainfield, New Jersey, United States Herbein HR Consulting Full timeCustomer Service Account ManagerThis is a highly visible role as a Customer Service Account Manager for a growing Cabinetry Manufacturing company. We are seeking a professional with a solid understanding of Cabinets and Customer Service to provide our customers with top-notch service.Key Responsibilities:Build long-term relationships with customers in a...
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Customer Service Account Manager
4 weeks ago
South Plainfield, New Jersey, United States Herbein HR Consulting Full timeCustomer Service Account ManagerThis highly visible role as a Customer Service Account Manager for a growing Cabinetry Manufacturing company is a strategic piece of our business. We are looking for someone with a solid understanding of Cabinets and Customer Service in order to provide our customers with top-notch service. No task is too small, and no...
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Customer Service Account Manager
3 weeks ago
South Plainfield, New Jersey, United States Herbein HR Consulting Full timeCustomer Service Account Manager We are seeking a highly skilled Customer Service Account Manager to join our team at Herbein HR Consulting. As a key member of our Cabinetry Manufacturing company, you will be responsible for building long-term relationships with customers in a high-volume kitchen cabinet manufacturing environment. The ideal candidate will...
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Customer Service Account Manager
4 days ago
South Plainfield, New Jersey, United States Herbein HR Consulting Full timeCustomer Service Account ManagerThis highly visible role as a Customer Service Account Manager for a growing Cabinetry Manufacturing company is a strategic piece of our business. We are looking for someone with a solid understanding of Cabinets and Customer Service in order to provide our customers with top-notch service. No task is too small, and no...
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Customer Service Account Manager
3 months ago
South Plainfield, United States Herbein HR Consulting Full timeCustomer Service Account Manager South Plainfield, NJ This highly visible role as a Customer Service Account Manager for a growing Cabinetry Manufacturing company is a strategic piece of our business. We are looking for someone with a solid understanding of Cabinets and Customer Service in order to provide our customers with top-notch service. No task is too...
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Customer Service Account Manager
3 months ago
South Plainfield, United States Herbein HR Consulting Full timeCustomer Service Account ManagerSouth Plainfield, NJThis highly visible role as a Customer Service Account Manager for a growing Cabinetry Manufacturing company is a strategic piece of our business. We are looking for someone with a solid understanding of Cabinets and Customer Service in order to provide our customers with top-notch service. No task is too...
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Customer Service Project Manager
2 weeks ago
South Plainfield, New Jersey, United States Arcade Beauty Full timeJob Summary:As a Customer Project Manager at Arcade Beauty, you will be responsible for managing the entire project lifecycle, from pre-sales to post-sales tasks. Your primary focus will be on ensuring timely execution of orders, managing client expectations, and maintaining accurate records.Key Responsibilities: Compile samples and timelines for Sales and...
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Waste Management Driver
2 weeks ago
South Plainfield, New Jersey, United States Republic Services Full timeAbout Republic ServicesWe are a leading provider of environmental services, committed to helping our customers achieve their sustainability goals. Our team of experts works tirelessly to ensure that our services are safe, efficient, and environmentally responsible.Job SummaryWe are seeking a highly skilled and experienced Driver-CDL (B) to join our team. As...
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Service Manager
3 days ago
Plainfield, New Jersey, United States LMK Recruiting Full timeJob Summary:The Service Manager will lead a team of Service Technicians, focusing on enhancing customer experience through excellent service management and proactive communication. This role requires collaboration with sales personnel and inside sales staff to ensure timely and efficient service delivery.Key Responsibilities:Process customer orders, ensuring...
