Clerk II

7 months ago


San Antonio, United States Texas Department of Aging & Disability Services Full time
Job Description:
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of each other, teamwork, and inclusivity? HSCS is dedicated to building a diverse community atmosphere where employees feel valued, supported, and accepted while providing specialized care for Texans in need. If providing hope and healing through compassionate, innovative, and individualized care interest you, we welcome your application for the position below.

Clerk II performs interview completions on patient’s presenting to Admissions Office of the San Antonio State Hospital. Enters all demographic data into Electronic Health Record System. Responsible for all assessment entry procedures into Electronic Record System. Responsible for auditing procedures on patients’ admission documentation. Must be able to express self effectively, both orally and in written communications.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Essential Job Functions:
1. Attends work on a regular basis and may be required to work a specific shift schedule or at times even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and perform other duties as assigned.

2. Enters data into automated client record system, communicates on an intermediate level with others to provide, exchange or verify information. Answers inquiries, addresses patient issues and/or resolves problems with provided information.

3. Answers telephone calls from family members, patient’s and outside liaisons. Responsibilities include answering questions and routing calls appropriately.

4. Performs audit control procedures for accuracy of information entered into the electronic record system.

5. Ensures patient documentation on all admissions entries are routed to assigned unit(s). Must be able to flex schedule and provide shift coverage to other shifts. Knowledge Skills Abilities:
Admission procedure skills.
Typing skills of 35 wpm.
Mathematical skills.
Ability to work under pressure and prioritize work assignments.
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