Clinic Clerk II

1 week ago

San Diego, United States Kaiser Permanente Full time

Description: Job Summary:Under supervision of department administrators, the Internal Medicine clerk is responsible for computer data processing and report generation including steps of data entry, sorting, compilation, printing and distribution of reports. This position maintains comprehensive, networked patient data bases which supports the clinical interventions by physicians, NP/PAs and/or RN care coordinators. Daily responsibilities may include initial review and adjustment of algorithm based computer screening decisions prior to final approval by licensed personnel. The clerk also has ongoing patient contact in scheduling appointments, providing follow-up instructions and screening messages for providers.Essential Responsibilities:Perform computer data entry from patient questionnaires, laboratory reports, messages, provider visit forms and other sources.Conduct data searches and generate reports according to established schedule and procedures.Print and mail letters and information packets to patients.Make follow-up telephone calls to patients regarding return of questionnaires, completion of lab testing and scheduling of appointments recommended by the patients provider, Care Coordinator or Care Manager.Answer patient telephone calls and triage to appropriate Provider, Care Coordinator or Care Manager.Call in Pharmacy Refills as assigned.Retrieve lab results from RMS and enter into department based computer tracking systems.Maintain pre-established inventory levels of computer, office and medical supplies at designated care locations.Execute changes in patient data fields in the computer program per instruction of the Provider, RN Care Coordinator or Case Manager.Generate statistical reports as requested by department administrator.Review algorithm based computer screening decisions and adjust as indicated prior to final approval by licensed personnel.Order charts from Medical Records as needed or requested by Provider.Performs other duties as required.Basic Qualifications: Experience Medical Terminology or equivalent experience required.Good oral and written communication skills.Experience with PC and/or MAC compatible computer required.Experience with OPAS, KPDS, LMS and REMls required.Multi-line telephone experience required. Education N/A License, Certification, Registration N/APreferred Qualifications:Experience with Internal Medicine computer patient management programs preferred.Notes:Possible travel to all clinics, San Marcos, Zion, and Otay Mesa. Primary Location: California,San Diego,Zion Medical Center Scheduled Weekly Hours: 1 Shift: DayWorkdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start: 08:30 AM Working Hours End: 05:00 PM Job Schedule: Call-in/On-Call Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: B09|OPEIU|Local 30 Job Level: Entry Level Department: ZION MEDICAL CENTER - Pulmonology-Regular Clinic - 0806 Pay Range: $27.18 - $31.77 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: Yes, 75 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing. Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion. 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