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Product Manager

1 month ago

Boston, United States Best Buy Health Full time

As the Product Manager, you will be responsible for partnering with our product management, engineering, design, and other cross-functional teams to help shape the vision for our data & informatics teams - focused on supporting the operational needs for care at home programs. In this unique role, you will partner with leaders at top-tier health systems to conceptualize and develop this offering. You'll take the lead in all stages of discovery and will represent our providers and patients in day-to-day decisions made at the delivery level. Once launched, you'll be equally passionate about enabling our client-facing teams to communicate these exciting new capabilities to customers.

Remote

What you'll do

  • Partner with product leadership and other product managers on product initiatives on the roadmap
  • Collaborate with our client-facing teams to understand and validate new enhancement requests from clients
  • Seek user feedback to uncover new needs, gain deeper insights into new requests, and solicit feedback on recently released enhancements
  • Prioritize and document requirements for upcoming releases
  • Collaborate with our highly creative design and engineering teams to reach the best possible version of a feature or enhancement to bring to market
  • Be the voice of the customer within the engineering team, clearly articulating user needs and customer goals, ensuring technical solutions map back to solving a user problem or job
  • Actively work with the team to decompose epics/features into user stories that are granular enough for the team to estimate and work on
  • Develop and document acceptance criteria for stories/epics to ensure they can be accepted, and validate that developed stories/epics meet their acceptance criteria
  • Be the expert and go-to person for your initiatives. Educate users and internal stakeholders on new features and enhancements, and create and/or contribute to relevant internal and external communications

Basic qualifications

  • 3+ years of proven product management experience
  • 2+ years commercial experience with API development & documentation, ML ops, data science & analytics, business intelligence, or products & applications in a technical domain is essential
  • 1+ years experience working in agile software development processes, including writing stories/epics, managing a backlog, and working within a Software Engineering & User Experience environment being the lead product expert.

Preferred qualifications

  • Education at the bachelor's degree level, or equivalent experience in a technology, computer science, data, or STEM related focus
  • Experience working with querying languages like SQL
  • Experience working with clinicians on workflow tools highly desired
  • Ability to juggle multiple projects and tasks with varying degrees of priority in a fast-paced, high growth environment
  • Ability to understand and discuss technical concepts, translate to user and customer implications, manage trade-offs, and facilitate decision-making
  • Have experience with data-driven product development and user-driven product design

What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support

Best Buy Health is an Affirmative Action and Equal Opportunity Employer dedicated to creating an inclusive environment that values the diversity of our employees and does not discriminate against any employee or applicant. We are committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Learn more about our Affirmative Action Policy Statement here.

Reasonable accommodation

Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth and related conditions. If you need a reasonable accommodation in the application process - to access job postings, to apply for a job, for a job interview, for pre-employment testing or with the onboarding process - please contact our Talent Acquisition team at talent.acquisition@bestbuy.com.

To learn more about, view the "Know Your Rights" poster and Pay Transparency Nondiscrimination Provision here.

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