Office Specialist, Principal
6 days ago
Description
The Long-Term Services & Support (LTSS) area of Health & Human Services is seeking a Principal Office Specialist. This position will collaborate with one other Principal Office Specialist team lead in working with the scheduling team to successfully provide phone calls to individuals, in compliance with established program policies and protocols for the LTSS Initial Assessment (IA) service area.
Location and hours:
This position is remote. Remote workers may be required to come on-site 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). Supervisors will provide as much advance notice as practicable. Work hours are Monday through Friday from 8 a.m. to 4:30 p.m. Based on business needs of this position, hires must live in or relocate to Minnesota.
About the position type:
This is a full-time, benefit earning position. You must be a current regular or probationary employee of Hennepin County to apply for this mobility assignment. Note: Limited duration employees are not eligible.
This position is internally classified as an Office Specialist, Principal.
Click here to view the job classification specification.
In this position, you will:
One of the following: Three or more years of office clerical experience. 30 months or more of office clerical experience and completion of the Office Specialist Pathway Training program. A combination of office clerical experience and post high school education, totaling 3 years or more (3 semester credits = 1 month).
Nice to have:
Experience:Using Microsoft Office applications including Excel, PowerPoint, SharePoint, Teams, Visio, and/or Word.Using databases and performing data entry where accuracy is essential.Working with a team in a lead capacity with emphasis on training and directing the work of others.Reviewing and editing process documents. Working with computers and knowledge of word processing.Working in Long Term Service and Support Service Area.Working with SSIS, MMIS, ECF, CARL, and MnCHOICES. Ability to:Communicate with the general public and staff members with tact and discretion.Handle multiple problems and assignments simultaneously and to work independently with minimal direction.Proofread numbers, correspondence, and other written materials for spelling, grammar, and format accuracy.Read, understand, and relay a variety of correspondence, policies, and procedures; read and follow complex instructions.Recognize and respect cultural differences and provide culturally appropriate services.Handle multiple complex and simultaneous tasks by setting priorities to meet deadlines.Code and classify information according to guidelines.Take initiative in solving problems, use sound judgment when approaching problems; read and follow complex instructions.Communicate effectively both verbally and in writing.
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