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Office Specialist

3 months ago

Orange County CA, United States County of Orange Full time

**CAREER DESCRIPTION**:
**OFFICE SPECIALIST**

In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:

- Effective June 28, 2024 - 4.25% increase
- Effective June 27, 2025 - 4.00% increase**OPEN TO THE PUBLIC**
This recruitment will establish an **open **eligible list. The eligible list established through this recruitment will be used to fill current/future vacancies in the County Executive Office and Health Care Agency and/or any other agencies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.

**DEADLINE TO APPLY**
- **Tuesday, July 2, 2024 at 11:59 PM (PST).**

**The first round of consideration is Monday, June 3, 2024.**

**COUNTY OF ORANGE**
The** **County of Orange** is California's third most populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives.
**COUNTY EXECUTIVE OFFICE**
There are immediate vacancies with The **County of Orange**, **County Executive Office** **implements policies of the Board of Supervisors, supports County departments, oversees the County's infrastructure and real estate assets, prepares the annual County budget, and assists the public. County Executive Officer Frank Kim is the highest-ranking appointed executive in the County and works with members of the Board of Supervisors and their staff, elected and appointed department heads and the County's 18,000 employees to oversee the provision of essential government services through 22 departments. The County Executive Office is organized into six divisions: County Operations, Finance, Human Resource Services, Information Technology, Real Estate, and Government & Community Relations.
**THE OPPORTUNITY**
The immediate vacancy is with The County Executive Office, Human Resources in Employee and Labor Relations. The Office Specialist in Employee and Labor Relations includes assisting with countywide programs such as the Department of Justice Live Scan processing, Department of Transportation Drug & Alcohol testing, and DMV Employee Pull Notice (EPN) and may include the following:

- Providing assistance with administering countywide programs
- Providing administrative support and assistance with grievance processing, recruitment complaints, negotiations, and arbitrations
- Maintaining confidential and/or sensitive information
- Adapting to competing priorities and address urgent requests
- Demonstrating great time management
- Exercising excellent judgment and discretion
- Providing exceptional customer service
- Other duties as needed

**HEALTH CARE AGENCY**
The immediate vacancy is with The County of Orange,** **Health Care Agency (HCA)**. **HCA is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community.
**THE OPPORTUNITIES**
The Office Specialist opportunities supporting Health Care Agency will vary depending on the needs of the service area but will be exercising discretion and maintaining confidential and/or sensitive information as dictated by the assignment and may include the following:

- Adapting to competing priorities
- Gathering & maintaining program statistics
- Facilitating specialty clinic appointments
- Working in a busy medical unit, preferably in correctional health/emergency shelter care facilities
- Providing exceptional customer service
- Familiar with back office and support duties
- Familiar with the Electronic Health Records (HER) system
- Familiar with front office duties
- Familiar with medical billing
- Demonstrating great time management
- Incumbents may need to work alternating weekends/holidays
- Other duties as needed

**_ The Office Specialist for most County vacancies will be responsible for the following:_**
- May interact/assist with the public or others in difficult situations which require obtaining necessary information in order to gain cooperation.
- May compile a variety of narrative and statistical reports by locating sources of information, devising forms to secure data and determining proper format for finished report.
- Answer questions that involve searching for and abstracting technical data and detailed explanations of regulations, policies or proce