Servicenow System Administrator

2 weeks ago


San Bernardino, United States Geopaq Logic Full time

ServiceNow System Administrator

Duration 1224 Months

Location: San Bernardino California (Remote Westcoast Location)

Visa: GC USC ONLY

The successful candidate will play a crucial role in applying ServiceNows best practices and methodologies to develop and maintain a system that serves over 20000 employees. The County has already implemented ITSM and AppEngine and is planning to incorporate additional modules in the future.

Responsibilities for this role include developing documenting and implementing the Countys best practices for ServiceNow methodology ensuring system compatibility and capacity planning.

Additionally you will be tasked with identifying potential improvements in system stability and security system integrity and standardization as well as overseeing system patching and upgrades. Your expertise will also be called upon to guide the business in adopting best practices for system compatibility interoperability and capacity planning.

The position is expected to be a 1to2year(s) contract (renewed annually).

Skills and Qualifications

Subject Matter Expert in ServiceNow administration patching cloning security.

Strong technical skills ability to scope deploy support and maintain enterprise applications.

Strong technical writing and verbal communication skills with the ability to communicate effectively with technical and nontechnical staff.

Experience working in a government environment with an understanding of a government s administrative processes.

Experience with ServiceNow s flow/workflow ACLs ITSM ITBM AppEngine. Experience with other ServiceNow modules a plus.

Experience and Education:

Minimum of 5 years as System Administrator experience supporting an enterprise application with thousands of users.

Minimum of 2 years administering ServiceNow with admin level role.

Thirty (30) semester (45 quarter) units of completed post highschool coursework from an accredited university or technical school in Computer Information Systems Business/Public Administration or a closely related field.



ITSM



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