Public Safety Manager

2 months ago

Portland, United States Oregon Convention Center Full time

Summary

Hello, we’re    Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.

The Oregon Convention Center is one of the largest convention facilities in the Pacific Northwest, attracting out-of-town visitors to national conventions, tradeshows and meetings, and local people to special events. The convention center’s roughly 150 employees host more than 1 million visitors each year.

 As part of the Metro family, the Oregon Convention Center helps make greater Portland a great place to call home. Metro brings people together to shape the future of our area and provides parks, venues, services, and tools at a regional scale
 
The Oregon Convention Center is searching for a Public Safety Manager. This position will supervise our 24/7 Public Safety Department. As the Public Safety Manager, this position must be able to perform all the essential job duties listed below; however, this list is not intended to include all of the specific tasks which an employee in this position may be expected to perform. The position supervises and supports public safety services to the venue, staff, clients, attendees, and events at the Oregon Convention Center.
 
Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today and tomorrow. We offer a highly competitive compensation and benefits program. Learn more about the benefits Metro offers. 
 
As the Public Safety Manager, this role will:

Hire, train, coach, and supervise Public Safety Agents including evaluating staff performance. Plan, assign, and coordinate staff activities and workload to help foster a safe environment. Provide leadership and oversight to Public Safety staff and, as appropriate, third-party security providers to plan and safely host events and operations at the center. Contribute and implement security processes, practices, and policies. Implement and support the Public Safety Department budget preparation, expenditure control, recordkeeping, and authorizing/approving expenditures. Work directly and collaboratively with other departments (such as Facilities, Guest Experience, and Event Services) to determine scheduling and security needs for shows and events. Establish monthly staffing schedules to address daily security needs. Arrange coverage for call-offs or additions and communicate schedule changes. Event risk assessment consult with venue clients and external resources for event public safety, threat identification, and risk management. Develop risk mitigation plans and engage the broader OCC teams as appropriate and needed. Lead response to escalated critical incidents and emergencies and supervise and direct crowd management measures. Assist with safety and security policy development as directed by the Director of Public Safety. Track and schedule required training in life safety and regulatory safety training, including, but not limited to, DPSST security training, CPR, and blood-borne pathogens training.  Review incident reports, manage keys & equipment, monitor and review video surveillance and communication equipment. Work directly with Law Enforcement agencies, including but not limited to police, FBI, and DHS. Fulfills Metro's employee values of public service, excellence, teamwork, respect, innovation and sustainability. These duties include but are not limited to:Maintaining positive relationshipsRespecting diversity of ideas and perspectives of othersDemonstrating sustainable practicesAssisting the public, public officials, and other employees in a professional and courteous mannerDeveloping safe work habits and contributing to the safety of self and co-workersContributing to a positive team atmosphereHaving regular and punctual attendancePerforms related duties and responsibilities as required The projected schedule is Tuesday through Saturday or Sunday through Thursday

Attributes for success:

Is passionate about providing superior public service in a team environment. Enjoys problem-solving and collaborating. Proficient in the use of standard office software (e.g., Microsoft Office including Word, Excel, and PowerPoint) as well as video surveillance and access control software. Comfortable and adaptable to a digital work environment and learning new software and applications quickly. Knowledge of current and proposed legislation and laws of the local, state, and federal governments that affect public safety. Builds and maintains positive relationships and contributes to a positive team atmosphere; engages others in ways that foster respect and trust. Provides excellent customer service – assists the public, public officials, agency partners, and other employees in a professional and courteous manner with the goal of meeting or exceeding expectations. Demonstrates sustainable practices in applicable field and generally for resource use and protection. Works in a safe manner and follows safety policies, practices, and procedures. Skilled in developing program goals and objectives. Is knowledgeable of management and supervisory principles and practices, and organizational development principles and practices. Ability to communicate effectively, both orally and in writing. Ability to work a flexible schedule to address the needs of the department. Ability to analyze and interpret complex data and information; direct others involved with analysis. Ability to maintain confidentiality.

DIVERSITY AND INCLUSION
At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.
 
Learn more about Metro’s Diversity Action Plan
 
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.

Minimum Qualifications: 

High School Diploma or GED; AND  Some specialized training and knowledge beyond the high school level in the function or responsibility that is to be supervised; AND Three years of directly related experience such as private security services, military, or civilian law enforcement fields; AND Two years of supervisory experience; OR  Any combination of experience and education that provides the applicant with the desired skills, knowledge, and ability required to perform the job.

Background Check:

The candidate selected for the position will need to pass a criminal background check prior to being hired. Criminal convictions do not necessarily preclude employment and will be evaluated on a case-by-case basis. 

Required:
Within 180 days of hire you will need to complete the following training:

Current driver's license and driving record sufficient to be insured by Metro insurance carrier. First Aid and CPR/AED certification STOP THE BLEED training Current Oregon DPSST Unarmed Security Certificate DPSST Security Supervisory Certification DPSST Trainer Certification De-escalation Training Trained Crowd Manager Successfully pass the Facility Security Agent Physical Capacity Test

If this statement is true for you, then you may be ineligible to apply
If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.
 
Like to have qualifications:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all the following when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.

 

Supervisory experience in a union environment Supervisory and security experience in a similar event-driven environment Supervisory or Executive Manager DPSST License Associates Degree or higher 3-5 years of management experience Video surveillance and access control software


SCREENING AND EVALUATION
The application packet: The application packet consists of the following documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.

 

A completed online application and resume  A cover letter and responses to supplemental questions 

The selection process:  We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.

Initial review of minimum qualifications In-depth evaluation of application materials to identify the most qualified candidates Consideration of top candidates/interviews Testing/assessments (if applicable) Reference check  Background, driving records check for finalist candidate (if applicable)

COMPENSATION, BENEFITS AND REPRESENTATION
The full salary range for this position is step # 1, $84,726.00 to step # 7, $113,541. However, unless a candidate’s qualifications justify, based on the Oregon Pay Equity Act requirements and Metro’s internal equity review process, the appointment will likely be made between Step 1, $84,726.00 to the equity range Step # 4, $98,081.00.
 
This position is not eligible for overtime and is non-represented. It is classified as a Service Supervisor III (Download PDF reader) Classification.
 
Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions. View the classification description.

Questions?

Talent Acquisition Specialist: Lamarkus Gilliard
Email: lamarkus.gilliard@oregonmetro.gov

Additional Information

Equal employment opportunity
All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.
 
Accommodation
Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.
 
Veterans' preference
Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.
 
Hybrid Telework
Positions designated as “hybrid telework,” meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.
 
Pay equity at Metro
No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do.Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.

Online applications
Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance. 
 
How to Apply
For tips on how to apply and more information on what the application process looks like, visit Metro’s “How to apply” page. 
 
Government Jobs
For assistance with your account or to reset your password please visit Government Jobs "Help and Support" page.

Agency

Oregon Metro

Address

600 NE Grand Ave

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