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Field Technical Representative

2 months ago

Baltimore, United States Rust-Oleum Corporation Full time
JOB DESCRIPTION

Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.

GENERAL PURPOSE OF THE JOB:

The Field Technical Representative ensures proper application of Tremco CPG products in accordance with all company and industry guidelines by providing on-site application and problem resolution.

This position covers DC/MD and VA. This position requires you to live in the DMV territory and be able to travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provide independent support for primary territory product lines.
  • Recommend products and solutions outside of primary product lines with occasional direction.
  • Provide site support by performing general and complex product applications.
  • Perform substrate analysis using specialty equipment.
  • Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field.
  • Provide field support by collecting data for project or product specific testing and interpreting results.
  • Recommend application policies within technical literature.
  • Coordinate 3rd party testing certification/approvals
  • Provide live and/or web-based training for internal staff and/or external customers. Create instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application of products. Exercise clear and confident communication of product lines and construction practices during presentation delivery.
  • Use relevant information and individual judgment to determine whether designs or applications comply with local codes, industry standards, and regulations.
EDUCATION:
  • Bachelor's Degree in Science, Engineering, Construction, or similar preferred. and 2-4 years of construction or industry experience OR
  • Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE:
  • Two to four years of related experience and/or training as a field technician in the construction industry.
  • Experience with Tremco products such as Dryvit, Nudura, Commercial Sealants, and Waterproofing or related competitor products is a plus.
  • Active listening and attention to detail
  • Building and construction knowledge of materials, methods, and the tools involved in the construction or restoration of buildings or other structures
  • Knowledge of product application
  • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
  • Knowledge of chemical composition, structure, and properties of substances and of the chemical processes and transformations they undergo. This includes chemistry of current and future products and systems.
  • Customer Service skills, including needs assessments and evaluation of customer satisfaction.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:.
  • Excellent written and verbal communication skills
  • Effective team player
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
  • Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
  • Accepts and utilizes feedback effectively.
  • Reads an audience and adjust style and approach accordingly.
  • Strong presentations skills
  • Excellent interpersonal and organizational skills
BENEFITS AND COMPENSATION:

The salary range for applicants in this position generally starts at $80K plus, depending on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status