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Key Account Manager

2 months ago

Charlotte, United States Rust-Oleum Corporation Full time
JOB DESCRIPTION

The Key Account Manager will be responsible for managing & growing strategic accounts within the Industrial, Pro, & Plumbing/HVAC channels. The product mix will vary between different accounts, but will be focused on DAP caulks/sealants, one component & two component polyurethane spray foam, adhesives, & patch/repair products.

Responsibilities:
  • Manage all aspects of assigned Key Accounts, this includes line reviews, marketing campaigns, & ensuring DAP active & new products are added and maintained within each account's product offering
  • Oversee each account P&L, assuring profit margin and sales goals are achieved
  • Track, analyze, & share account performance from both internal sales reports & external POS reports to identify gaps, strengths, weaknesses, opportunities, & threats
  • Develop & maintain a strong head office relationship with key stakeholders at each account across multiple departments & develop presentations tailored to appropriate target audience
  • Expand relationship beyond the head office with account sales leadership, field sales teams, & end users
  • Establish & maintain training and product knowledge for account's Category Managers, Product Managers & their sales teams by leveraging company resources & customizing as needed
  • This role will also be responsible to help manage the relationship between DAP and some of our Pro/Industrial buying group partners
  • Communicate & work closely with DAP Pro Group Field Sales Team to help accomplish common goals and focus on key account initiatives, and more specific opportunities within specific regions as needed
  • Report out account performance & current or future initiatives during internal meetings
  • Develop short-term & long-term strategy with ability to remain open & pivot where needed
Requirements:
  • Clear understanding of how Pro & Industrial Distributors go to market in multiple channels & what is needed to get products listed, evaluate & maintain those products, & drive pull through
  • Team player who can be trusted to engage, participate in & lead key corporate growth initiatives
  • Understanding of key DAP product categories & how they're used within various Construction & Industrial trades
  • Monitor market, competitive, & account specific trends, identify strategic opportunities, and ensure product offering is properly positioned within each account
  • Network and build relationships at functional and senior leadership levels across assigned key accounts
  • Written and verbal communications skills that are clear, concise, appropriate in timing, and directed to appropriate levels
  • Solid understanding and experience using Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams, OneDrive, Power BI, and more)
  • Willingness to travel as needed for meetings, tradeshows, training, and end user engagement.
About DAP

DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.

You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.

At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more Learn more about DAP's history, culture and benefits at www.dap.com/careers/

DAP - On the job since 1865.