Key Account Specialist

2 days ago


Charlotte, North Carolina, United States AvidXchange Full time
About the Role

We are seeking a highly motivated and results-driven Key Account Specialist to join our team. In this role, you will be responsible for building and maintaining strong relationships with our suppliers, providing them with exceptional service and support.

Job Description
  • Manage supplier inquiries and concerns in a timely and professional manner
  • Develop and implement strategies to maximize revenue opportunities through consultative sales and retention practices
  • Optimize E-payment options to enhance customer experience and business profitability
  • Identify and communicate trends that impact our business scope
  • Collaborate with cross-functional teams to drive resolution and preventative practices
Requirements
  • 3+ years' experience on similar customer-facing teams
  • Self-motivated and self-disciplined with a dedicated work ethic
  • Detail-oriented with excellent written and verbal skills
  • Able to utilize various software applications, including Microsoft Outlook, Excel, Word, Windows Operating Systems, and Salesforce
  • Proven track record of successfully managing customer relationships
  • Passionate about working with customers
What We Offer
  • A competitive salary of $65,000 - $80,000 per year, depending on experience
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
  • Ongoing training and development opportunities to help you grow in your career
  • A dynamic and supportive work environment with a team of professionals who share your passion for customer service


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