Technical Support Engineer

3 weeks ago

Philadelphia, United States Zephyrus Engineering Limited Full time

Job Description

At Zephyrus Engineering we specialize in providing innovative and sustainable engineering solutions across multiple sectors including civil environmental structural and geo technical engineering. Our mission is to create infrastructure and engineering solutions that meet todays challenges while promoting environmental stewardship. We operate at the intersection of technology and engineering ensuring highquality project delivery across commercial public and industrial domains.

As part of our commitment to operational excellence we seek a Technical Support Engineer to provide toptier technical support and maintenance for the critical systems and technologies that drive our projects. This role is vital to ensuring the smooth operation of the software hardware and tools we use across our engineering processes.

Within Zephyrus Engineering Limited the Customer Service & Support (CSS) department builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS we help customers and partners resolve their issues quickly prevent future problems from occurring and demonstrate new ways to achieve more from their investment.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problemsolving collaboration and research skills and developing your technical proficiency.

Zephyrus engineering Limited mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Software Support:

Provide technical assistance for design software such as AutoCAD Revit Civil 3D and project management tools.
Install configure and maintain engineering software systems to ensure optimal performance.
Collaborate with software vendors to resolve issues and provide updates to engineering teams.

Hardware and Network Support:

Maintain IT infrastructure including workstations servers and network equipment to ensure smooth operations.
Troubleshoot and resolve hardwarerelated issues with computers printers GPS systems and surveying equipment.
Ensure field engineers have access to functioning tools and technologies at project sites.

Field Technology Support:

Provide onsite and remote technical support for engineering technologies including drones GPS units and data collection devices.
Manage the calibration and upkeep of surveying equipment and sensors used in geotechnical and civil projects.

System Integration and Automation:

Assist with integrating new technologies into existing workflows (e.g. BIM systems cloudbased tools).
Implement automation solutions to streamline project management and technical processes.

Documentation and Reporting:

Maintain detailed logs of support activities troubleshooting steps and resolutions.
Develop user manuals and technical guides for internal teams to ensure smooth system usage.
Monitor and report on the status of systems and technologies to management.

Qualifications

Required/Minimum Qualifications

  • 3 years technical support technical consulting experience or information technology experience
  • OR Bachelors Degree in Computer Science Information Technology (IT) or related field AND 1 year(s) technical support technical consulting experience or information technology experience.

Health Insurance

Remote Work :

No

  • Technical Support Engineer

    3 weeks ago

    Philadelphia, United States Zephyrus Engineering Limited Full time

    Job Description At Zephyrus Engineering we specialize in providing innovative and sustainable engineering solutions across multiple sectors including civil environmental structural and geo technical engineering. Our mission is to create infrastructure and engineering solutions that meet todays challenges while promoting environmental stewardship. We operate...

  • Technical Support Engineer

    4 weeks ago

    philadelphia, United States Franklin Fitch Full time

    Are you an IT Support Engineer with experience within the legal sector?We are hiring a Technical Support Engineer to resolve all software and hardware issues within a lean legal environment. Alongside technical support, this role offers the opportunity to be involved in regular project work. Experienced required:Technical support experience in a law firm...

  • Technical Support Engineer

    4 weeks ago

    philadelphia, United States Franklin Fitch Full time

    Are you an IT Support Engineer with experience within the legal sector?We are hiring a Technical Support Engineer to resolve all software and hardware issues within a lean legal environment. Alongside technical support, this role offers the opportunity to be involved in regular project work. Experienced required:Technical support experience in a law firm...

  • Technical Support Engineer

    4 weeks ago

    Philadelphia, United States Franklin Fitch Full time

    Are you an IT Support Engineer with experience within the legal sector?We are hiring a Technical Support Engineer to resolve all software and hardware issues within a lean legal environment. Alongside technical support, this role offers the opportunity to be involved in regular project work. Experienced required:Technical support experience in a law firm...

  • Technical Support Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States Synerfac Technical Staffing Full time

    Job Title: IT Support TechJob SummaryWe are seeking a highly skilled IT Support Tech to join our team at Synerfac Technical Staffing. The successful candidate will provide technical support and assistance to our clients, ensuring timely and effective resolution of technical issues.Key ResponsibilitiesGather and analyze information regarding technical issues...

  • Technical Support Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States Synerfac Technical Staffing Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Synerfac Technical Staffing. The ideal candidate will have a strong background in supporting Apple/Mac personal computers, mobile/tablet devices, and mobile applications in a professional work environment.Key ResponsibilitiesGather and analyze information regarding...

  • Technical Support Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Zephyrus Engineering Limited Full time

    At Zephyrus Engineering Limited, we are seeking a skilled Technical Support Engineer to join our Customer Service & Support (CSS) department. This role is vital to ensuring the smooth operation of our critical systems and technologies.The successful candidate will provide top-tier technical support and maintenance for our software, hardware, and tools,...

  • Technical Support Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Zephyrus Engineering Limited Full time

    Job Title: Technical Support SpecialistJob Summary:Zephyrus Engineering Limited is seeking a skilled Technical Support Specialist to provide top-tier technical support and maintenance for our critical systems and technologies. As a key member of our Customer Service & Support (CSS) department, you will own, troubleshoot, and solve customer technical issues,...

  • Technical Support Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States Securitas Electronic Security Full time

    Job Title: Technical Support EngineerSecuritas Healthcare is a leading provider of innovative healthcare solutions, empowering caregivers to deliver connected, productive, and safe care. We are seeking a skilled Technical Support Engineer to join our team.Job SummaryThe Technical Support Engineer will provide basic technical support to customers via phone,...

  • Technical Support Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Omnicell Full time

    Job DescriptionJob Title: Technical Support EngineerJob Summary: We are seeking a highly skilled Technical Support Engineer to join our team at Omnicell. As a Technical Support Engineer, you will be responsible for providing technical support to customers, internal technical support staff, and field support staff. You will diagnose, troubleshoot, and repair...

  • Technical Support Engineer

    1 month ago

    Philadelphia, PA, US Securitas Electronic Security Full time

    Securitas Healthcare, part of Securitas, empowers caregivers to deliver connected, productive and safe care. Its innovative portfolio of healthcare solutions helps over 15,000 hospitals, clinics and senior living organizations worldwide protect people, use assets efficiently and understand their operations for a caring and healing environment. For more...

  • Electrical Engineer

    2 weeks ago

    Philadelphia, United States Penn Technical Staffing Full time

    A well-established MEP Engineering firm located in Philadelphia, PA (zip 19102) is seeking an experienced Electrical Engineer to join their team. This is a hybrid position. Job duties: Lead the design and development of electrical systems for various projects, including commercial, institutional and residential. Utilize your expertise to create efficient,...

  • Electrical Engineer

    2 weeks ago

    Philadelphia, United States Penn Technical Staffing Full time

    A well-established MEP Engineering firm located in Philadelphia, PA (zip 19102) is seeking an experienced Electrical Engineer to join their team. This is a hybrid position. Job duties: Lead the design and development of electrical systems for various projects, including commercial, institutional and residential. Utilize your expertise to create efficient,...

  • Technical Support Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Clarivate Analytics Full time

    About the RoleWe are seeking a highly skilled Technical Support Analyst to join our Support Team at Clarivate Analytics. As a Technical Support Analyst, you will be responsible for providing world-class technical support for Innovative hosted and remote, customer-based systems.Key ResponsibilitiesServe as a first line of support for Sierra ILS...

  • Electrical Systems Design Engineer

    4 weeks ago

    Philadelphia, Pennsylvania, United States Penn Technical Staffing Full time

    Job Summary:Penn Technical Staffing is seeking an experienced Electrical Engineer to lead the design and development of electrical systems for various projects, including commercial, institutional, and residential. The ideal candidate will have a strong background in electrical engineering and excellent communication skills to work closely with architects,...

  • Electrical Engineer

    1 month ago

    Philadelphia, United States Synerfac Technical Staffing Full time

    Lead the design and development of electrical systems for a diverse range of projects, including commercial, institutional, and residential. Utilize your extensive experience to create cutting-edge solutions that meet client needs.Work closely with architects, mechanical engineers, and other stakeholders to ensure seamless and integrated project delivery....

  • Electrical Engineer

    4 weeks ago

    philadelphia, United States Synerfac Technical Staffing Full time

    Lead the design and development of electrical systems for a diverse range of projects, including commercial, institutional, and residential. Utilize your extensive experience to create cutting-edge solutions that meet client needs.Work closely with architects, mechanical engineers, and other stakeholders to ensure seamless and integrated project delivery....

  • Technical Engineer

    2 months ago

    Philadelphia, Pennsylvania, United States Army National Guard Full time

    Job DescriptionAs a Technical Engineer in the Army National Guard, you will play a crucial role in developing the skills necessary to help build, plan, and repair infrastructure projects. Your training will enable you to assume duties that include construction site development, such as technical investigation, surveying, drafting, and the development of...

  • Lead Technical Solutions Engineer

    2 weeks ago

    Philadelphia, United States Foodhub Full time

    Position Overview We are seeking a Lead Technical Solutions Engineer with full-stack expertise in React Native and backend services, focused on delivering Point of Sale (POS) solutions for the food service, retail, and payments industries. This role is ideal for U.S.-authorized candidates in the Philadelphia area who can apply both frontend and backend...

  • Lead Technical Solutions Engineer

    2 weeks ago

    philadelphia, United States Foodhub Full time

    Position Overview We are seeking a Lead Technical Solutions Engineer with full-stack expertise in React Native and backend services, focused on delivering Point of Sale (POS) solutions for the food service, retail, and payments industries. This role is ideal for U.S.-authorized candidates in the Philadelphia area who can apply both frontend and backend...